Jacqueline Schmidt Email & Phone Number

Madison, WI, US

Sun Prairie, Wisconsin, United States

Watertown, Wisconsin, United States

Madison, Wisconsin, United States

• Responsible for providing a safe and welcoming environment for a group up to twelve kids frommultiple schools within the Madison School District for e-learning during the virtual school day
• Ensure that each student is on task while providing assistance if they need help with achievingtheir every-day lesson plans
• Make sure that all students adhere to the Dane County health and safety regulations for COVID-19
• Supervise and administer recess, breaks and lunch/snack daily to students

• Provide excellent customer service while checking in patrons, taking care of membership issuesand/or needs, and taking potential members on tours of the facility
• Resolve member issues or concerns regarding memberships, the facility or patrons
• Help enforce the mask policy and social “fitnessing” protocols during COVID-19
• Resolve conflicts involving complaints about COVID-19 procedures
• Responsible for opening the gym, which included: unlocking the doors, preparing the facility foruse by members, ensuring the gym was clean and safe, and opening the cash register drawers

• Interacted with state government, local government, non-profits, K-12, and higher education agencies to fulfill their procurement needs
• Communicated and connected agencies with suppliers offered in the OMNIA Partners portfolio

Lexington, Kentucky, United States

• Provided exemplary customer service with membership related questions
• Worked with Fusion software and Google Drive platforms
• Handled cash and credit card processing from membership sales or recreation fees
• Managed cash handling responsibilities for opening and closing procedures
• Resolved complaints and issues with memberships
• Directed phone calls to front office staff and different departments when needed

Lexington, Kentucky

• Created press releases, announcements, fact sheets, health columns, video production, and ran media reports
• Interviewed patients/interviewed medical professionals
• Transcribed patient and medical professional Interviews
• Wrote patient success stories/healthcare related feature stories

Lexington, Kentucky

• Assisted with the recruitment, hiring, training and evaluation of student employees
• Implemented day-to-day facilities operations
• Assisted in CPR/AED drills and test-outs monthly
• Planned and conducted monthly in-service trainings for staff
• Administrative procedures pertaining to the staff and facility
• Coordinated and executed the agenda for special events

Lexington, Kentucky

• Resolved issues regarding guest sales
• Provided assistance in many aspects during the opening of a new gym facility on campus
• Provided customer service and delegated rental equipment
• Instructed and supervised up to 5 building staff on daily procedures
• Enforced facility rules and polices when providing customer service to students and patrons
• Communicated necessary information between professional and student staff

Lexington, Kentucky

• Performed outstanding customer service to patrons
• Implemented safety and assistance on the weight and machine floors
• Communicated concerns or issues between superiors and the weight and machine floors
• Communicated concerns or issues between superiors and patrons

Lexington, Kentucky

• Implemented intramural sports playing rules while providing a fun and competitive, yet safe environment for outdoor soccer and futsal

Geneva, Illinois

• Assisted in the marketing and promotions department of the Kane County Cougars during games, and non-game days

Lisle, Illinois

• Maintained company records and performed various administrative and archival tasks such as delivery of files to staff, located and removed material from file when requested, and data entry from old cases

Geneva, Illinois

• Assisted all members of the Kane County Cougars front office staff in event presentation and execution
• Non-game duties: assisted in marketing, accounting, souvenirs, sales and other special projects assigned

Lexington, Kentucky

• First class of workers maintaining outstanding customer service and hospitality in tailgate housing area
• Provided assistances to up to 8+ houses of 10+ people at a time
• Checked in house renters, maintained privacy and requests of guests in houses

Geneva, Illinois

Geneva, Illinois

Master'S Degree, Parks, Recreation And Leisure Facilities Management

Bachelor'S Degree, Integrated Strategic Communications-Public Relations

Activities and Societies: College mentors