Jacqueline Scott Email & Phone Number

Charlotte, North Carolina, United States

Responsible for conducting research and completing various analytical studies/projects pertaining to Social Services programming, performance, and organizational health. Collaborated with team members and department management to identify possible process and organizational improvements. Additionally, coordinated the cleaning, entry, and monitoring of monthly, quarterly, and annual performance data, as well as developed written reports advising management of results. Essential functions… Show more Responsible for conducting research and completing various analytical studies/projects pertaining to Social Services programming, performance, and organizational health. Collaborated with team members and department management to identify possible process and organizational improvements. Additionally, coordinated the cleaning, entry, and monitoring of monthly, quarterly, and annual performance data, as well as developed written reports advising management of results. Essential functions include:Develop and distribute surveys (using Qualtrics and Microsoft Forms), perform analysis of results, and make recommendations to department management based on survey analysis.Monitor, enter, and report DSS performance data using Microsoft Dynamics 365.Assemble and organize data to design internal dashboards using Microsoft PowerBI.Assist management in conducting focus groups.Respond to requests from state, county, local government, or community stakeholders.Produce visualizations/infographics (using Microsoft products) summarizing data in a clear and concise manner.Manage various projects aligned with strategic business plan goals. Show less

Charlotte, North Carolina, United States

In this role, I reviewed confidential loan documents for evidence of compliance with consumer protection regulations.

Raleigh-Durham, North Carolina Area

As a research assistant I worked with an Industry/University Cooperative Research Center Program Evaluation team funded by the National Science Foundation. I assisted in the mass collection of structural data from over 20 different I/UCRC centers and assisted in creating final reports for NSF based on this data. Additionally, I drafted and administered online surveys, as well as conducted basic analysis of survey results. Specifically, I developed a survey measuring an organization's diversity… Show more As a research assistant I worked with an Industry/University Cooperative Research Center Program Evaluation team funded by the National Science Foundation. I assisted in the mass collection of structural data from over 20 different I/UCRC centers and assisted in creating final reports for NSF based on this data. Additionally, I drafted and administered online surveys, as well as conducted basic analysis of survey results. Specifically, I developed a survey measuring an organization's diversity and culture of inclusion. Additionally, I learned how to conduct a social network analysis and was able to incorporate this analysis tool in our evaluation. I drafted reports and presentations based on the team's analysis of collected data and survey results. Show less

Raleigh-Durham, North Carolina Area

I assisted the firm's Government Relations Team by conducting independent legislative research, attending committee meetings at the NC General Assembly, drafting committee reports, tracking bills of interest, and completing administrative tasks as needed. Additionally, I drafted weekly newsletters regarding General Assembly activity and other areas of interest for the firm's clientele.

Raleigh-Durham, North Carolina Area

I developed a constituent newsletter to update and highlight the Representative’s accomplishments. I researched pertinent information for both potential and proposed bills. When requested, I attended committee meetings and events on behalf of the Representative. I created mass-mailings for newly registered voters. Additionally, I executed administrative duties, including filing and responding to constituent concerns.

Charlotte, North Carolina Area

I Initially worked dually as a Day Camp Counselor and Afterschool Counselor, I was then promoted to Day Camp Pool Manager, then promoted to Day Camp Office Manager, then promoted to Afterschool Manager, and lastly promoted to Day Camp Coordinator. I managed 10 leadership team members, supervised 80+ staff members, and ensured safety of 400+ program participants annually. I implemented and coordinated programs to serve youth and families in the camp and afterschool programs. I developed… Show more I Initially worked dually as a Day Camp Counselor and Afterschool Counselor, I was then promoted to Day Camp Pool Manager, then promoted to Day Camp Office Manager, then promoted to Afterschool Manager, and lastly promoted to Day Camp Coordinator. I managed 10 leadership team members, supervised 80+ staff members, and ensured safety of 400+ program participants annually. I implemented and coordinated programs to serve youth and families in the camp and afterschool programs. I developed exceptional leadership skills while acting as Camp Director in Senior Program Director’s absence. Additionally, I was responsible for training, supervising, and evaluating youth program staff. Show less

Master Of Public Administration - Mpa, Public Administration, Summa Cum Laude

Activities and Societies: Pi Alpha Alpha Honor Society

Graduate Certificate, Evaluation

The Evaluation Certificate emphasizes evaluation as a service profession for program, organization, and systems learning and change..

Bachelor'S Degree, Political Science, Cum Laude

Activities and Societies: Fusion Dance Crew, Housing Conduct Board, Service Raleigh, Pre-Law Students' Association