Jacqueline Seldon Email & Phone Number

Pontiac, Michigan, United States

● Manage the daily operations of the Public Works Department to ensure proper planning, developing and maintenance of facilities, roadways, drainage, and right of way concerns. ● Manage residential inquiries concerning road construction, sanitary & sewer drains, environmental issues, right of way permits, and sanitation.● Work in collaboration and affiliation with Mayor's Administration, Community Development, Economic Development, Planning and Zoning, Code Enforcement, Building & Safety, City Clerk, and City Council offices to ensure essential municipality needs are met.

Pontiac, Michigan, United States

● Oversee full cycle recruiting for DPW, Treasury, Parks and Recreation, Code Enforcement, Planning & Zoning, Finance, Income Tax, Building and Safety, and Community Development.● New hire on-boarding and orientation in adherence with human resource policies and procedures.● Assist department with employee grievances and facilitate internal investigations, progress disciplinary processes and terminations● Use ADP to track and maintain employee information.● Administer employee leaves and benefit administration.● Manage garnishment orders, background check, and drug testing information.● Process I-9, W-2, direct deposits via ADP entry.

Metro Detroit

● Acted as a Liaison and collaborated with workforce development team concerning student academic probations, informed students of tutoring services options and enrollment processes.● Gathered student information; exported into Excel to verify attendance compliance requirements● Assisted new, former and current students with academic inquiries for referral to correct faculty member

Dearborn, Michigan

● Created, tracked and closed resolved Jira ticket facility issues and departmental requests including lighting, HVAC, power outage, plumbing, or structural damage. Submitted IT Jira tickets for equipment, technical support, or software requests● On Board & Off Board employees in compliance with Human Resource policies and procedures● Asset management of office equipment. Manage Ford Land installations and vendor projects as needed● Envoy management reflecting employee profile or staffing changes in adherence to audit compliance standards● Vendor management: NBS, Slifco, DA Central, and Aramark requests and changes pertinent to SLA documentation● IT Server support administration

Southfield, Michigan

● Managed multi state Workers’ Compensation, Disability, and Unemployment claims, investigations, hearings; collaboration with adjusters on IME authorizations.● Managed lost time and medical expenses, transition to work placements, wage statements, job descriptions, reserve increase approvals, and claim reviews to achieve claim resolution.● Managed insurance policy renewals, certificates of insurance, and work comp code classifications requests.● TPA and vendor management: Assurance, Chubb, Cincinnati Insurance, York Risk Services, Captive Resources, West Bend Insurance, Gallagher Bassett, CBCS, ADP, Thomas and Company, BWC, CareWorks, Concentra, Medcor, Odell Studner, and Zurich. ● Maintained logs of accident reports and workers’ compensation. Performed closed file reviews to determine whether claims were processed in an effective manner; identified areas of improvement including reserving and leakage control.● Worked closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols.● Investigated new claims by reviewing first report of loss and supporting materials; communicate with claimant, policy holder/customer, and witnesses, etc. Participated in monthly Quality Review process with insurance carriers.● Carrier policy audit preparation and submission. Quarterly client payroll reporting and submission to insurance carriers.

Southfield, Michigan

● Facilitated employment activities including pre-employment tests, assessments, and other related tasks. ● Maintained current knowledge of local labor markets, workforce development resources, job search skills, new and developing resources, self-help materials, educational catalogs, and training information to assist customers with their employment goals.● Coordinated with employers and staffing agencies for scheduled career fairs and initiatives to facilitate job placement.● Managed and updated job postings in various systems across multiple career categories.● Processed and explained new hire applications and related paperwork.● Explained unemployment policies and procedures to dislocated workers seeking unemployment compensation benefits and entered information into the appropriate database to ensure timely benefit payout.

Master Of Arts (Ma), Human Resources Management/Personnel Administration, General

Bachelor Of Arts (B.A.), Human Resoources/Od & Training