Jacqueline Smit Bell Email & Phone Number

Ottawa, Ontario, Canada

Leading a dynamic group of clinicians in strategic and operational activities related to the development, enhancement, promotion, implementation and use of Specialized Care data standards and standardized assessments. Supporting the planning, development and delivery of client support, training and education to assist jurisdictions with the implementation of CIHI data standards and use of data in alignment with data advancement strategies and corporate priorities across Canada.

Ottawa, Canada Area

Leading strategic and operational activities related to the development, enhancement, promotion, implementation and use of Specialized Care data standards and standardized assessments. Providing strategic advice and expertise in home care, long-term care, rehabilitation and mental health sectors and supporting jurisdictional implementation of CIHI data standards and use of data in alignment with data advancement strategies and corporate priorities across Canada.

Ottawa, Canada Area

Implementation and support of pan-Canadian data standards for the home care, long-term care, hospital-based rehabilitation and mental health sectors. Planning, development and delivery of client support, expertise and educational resource to assist jurisdictions in implementing reporting systems. Providing support beyond implementation to maintain reporting standards and promote the understanding and use of information for decision-making and quality improvement.

South Okanagan

Supporting sites in the beautiful Central and South Okanagan with leadership and expertise in the assessment and review of risk and quality of resident care and in the application of quality improvement principles and practices. Monitor and analyze data and information to assess quality of care and performance.

Kingston, Ontario, Canada

Strategic leadership, planning and evaluation oversight, performance, operational and change management related to quality improvement and privacy, decision support and information technology within a shared Regional Back Office for Addictions and Mental Health and for customer agencies in the Southeast LHIN . Extensive experience in OHRS, MIS, OCAN and OPOC. Analyzing and reporting outcomes against performance and quality indicators as well as accreditation oversight and education and training related to quality assurance and improvement. Providing strategic leadership with regards to data and performance management. Establishing cohesive and standardize approaches to measure the client journey. Supporting clinicians with data collection and supporting agencies with data-driven decision making.

Experience in healthcare project management and project involvement with respect to software applications. Experience in health policy and procedures, information management and information technology systems and standards. Extensive experience working collaboratively with the CIHI with CCRS, NRS and OMHRS in the collection and reporting of complex care, long-term care, rehabilitation and mental health data. Experience in community mental health data collection ( CDS-MH, OCAN) and survey (OPOC) data. Active participation in the Mental Health and Addictions Quality Initiative to identify indicators to measure the quality of care across the province. Managed a team of Decision Support staff to support business and organizational decision-making activities for the management, operations, and planning levels of the organization by providing accurate and timely reporting and analysis support. Coordinate with other business functions including clinical, financial, health records and utilization management to identify potential opportunities to facilitate organizational process improvement. Collaborate with external partners to assist with data collection and reporting when necessary. Ensure overall high quality, security and timeliness of data and results. Leverage vast amounts of data from different databases and formats to provide readable and useable reports. Creation and development of the organizations Key Performance Indicator Report as well as daily dashboards and patient flow reporting. Development and monitoring of operational metrics for performance measurement, data quality and compliance and process improvement. Support patient access and flow and quality and safety. Experience in collection and reporting of patient experience survey data.

Providence Care, Kingston On

Working with the South East LHIN on the Behavioural Support Ontario Project developing Mobile Response Teams for our senior population in collaboration with LTC Homes. Facilitating kaizen events to determine system need to create teams with the appropriate training, education and resources and using quality improvement methodology to determine the best solutions. Managing system change and integration throughout the SE in primary care and other health care sectors to improve and enhance resources, capacity building and knowledge transfer with respect to access to the right care at the right time for seniors identified with behaviours due to dementia and Alzheimer's. Developing Quality Teams and working on Quality Improvement Plans and initiatives using Health Quality Ontario's Quality Improvement framework and Resident's First. Working through the Accrediation Canada process at Providence Care through the evaluation and implementation of required organizational practices.

Providence Care, Kingston On

Working primarily with the Resident Assessment Instrument for Mental Health to improve data quality through education and training. Working with applications such as BSharp Technologies, Meditech, RL Solutions and Crystal for data analysis for members of the organization. Working with clinicians to improve patient care through software applications. Assisting on projects that impact the redesign of current processes that will lead to the implemenation of an electronic patient record.

Bachelor Of Arts - Ba

Nursing

Advanced Leadership Program

Masters Of Health Studies