Jacqueline Smith is a General Manager: Programme Implementation at KVR Training. She possess expertise in new business development, customer relations, account management, customer service, marketing strategy and 42 more skills. She is proficient in Afrikaans. Colleagues describe her as "Since consulting for Jacqui, I have learned that her infectious ‘glass is half full approach’ is evident in everything she does; and it is with this never say die culture, that she leads her team. Always tenacious, she never backs down from a challenge, and pushes those around her to do the same. Her strong work ethic and high level of integrity have proven invaluable on the numerous projects we have worked on together." and "A subject matter expert in the contact centre industry. Excellent facilitation of the Team Leader and Supervisor programme. Working with Jackie and acheiving the desired results added great value to our organisational requirements and all learners participating in the learnerships."