Jacqueline Sutterley Email & Phone Number

Mcintosh, Al

Mcintosh, Al

Mcintosh, Al

Tampa, Fl

- Assist Manufacturing Engineering with routing parts through the machining process- Use SolidWorks CAD software to create drawings for valves, regulators, heat exchangers, etc.- Review drawings for revision changes- Review and update part routings based on the revision change- Update program files for CNC machinery- Create routings for new parts- Determine the necessary tooling and fixtures needed at each machine- Obtained certification in Solidworks CAD software

Tampa, Fl

- Managed accounts receivables and payables- Data entry – updated the system with new customer and vendor information, entered bills from vendors, entered deposits, and paid bills within the Quickbooks software.- Customer relations – answered customer calls, created invoices, dispatched technicians on service calls, and followed up with customer’s to insure customer satisfaction. - Vendor relations – ordered parts, created purchase orders, evaluated bills for correctness, and authorized payments

Tampa, Fl

- Handled escalated customer service calls that were directed to the President of General Motors.- Managed each call from start to completion.- Coordinated with dealership personnel to assist in providing satisfactory customer resolution to customer concerns. - Provided case-by-case resolution.

Bachelor Of Science (Bs), Chemical Engineering, 3.53

Activities and Societies: - Member of the Florida Engineer’s Society and the American Institute of Chemical Engineer’s

Associate'S Degree, Biomedical Sciences, General, 4.0

Activities and Societies: - H.C.C. Honor's College - Phi Theta Kappa Graduated with High Honors from H.C.C. Honor's College