 Timeliness and quality of support provided to management, customers, and investors. Direct dedicated areas of the company (billing, customer service, claims, etc.) on correct action steps/issue resolution to ensure end-to-end resolution of the issues. Preform day-to-day management of the tasks related to individual work streams Provide assistance with maximizing sales results while minimizing their time spent on administrative,financial, and operational goals Lead the development and creation of a performance tracking process for your line of products Built and maintained the company website / social medias. Increased keyword rankings and multiple key words on Google and respective social medias. Increased year-to-year revenue by 36% 2018-2019 and 5.3% 2019-2020 from end of 2019 analysis.

 Increased sales volume by adding three accounts per week in the Columbia territory. Built relationships with customers and the community to promote long-term business growth Quoted prices, credit terms and other bid specifications. Identified prospective customers by using business directions and following leads from existing clients. Wrote sales contracts for orders obtained and submitted orders for processing. Created strategic brand building events to expand the current product portfolio.

 Set up new accounts, established customer credit, and set up payment methods Wrote sales contracts for orders obtained and submitted orders for processing Managed and recorded all leads from outbound and telephone marketing Emphasized product features based on analysis of customers’ needs

Implemented marketing strategies which resulted in 12% growth of customer base. Initiated two key partnerships which resulted in 54% revenue growth. Developed new process for employee evaluation which resulted in marked performance improvements.

Escorted guests to their assigned rooms, including transporting their luggage. Solicited feedback through questionnaires to evaluate levels of guest satisfaction. Reviewed account information and charges with guests during check-out.