Jacqueline Tomajan Email & Phone Number

○ Provided exceptional customer service by offering expert product recommendations, conductinggait analysis, and fitting customers with appropriate footwear and apparel.○ Exceeded customer satisfaction metrics with a consistent record of positive reviews.

Fresno, California, United States

• Support Services Floater I | Operations Center, Fresno CA 93711March 2019 – July 2021○ Demonstrated exceptional adaptability and problem-solving skills by successfully cross-training inmultiple operational roles within.
• Support Services Floater II | Operations Center, Fresno CA 93711July 2021 – July 2022○ Assumed a senior role within the operations center, providing advanced support and expertiseacross multiple departments.○.

Fresno, California, United States

• Financial Services Representative I | Sunnyside Branch, Fresno CA 93727August 2016 – March 2018○ Provided exceptional customer service by accurately processing a variety of financial transactionsand delivering timely.
• Financial Services Representative II (Vault Custodian) | Sunnyside Branch, Fresno CA 93727March 2018 – March 2019○ Managed vault cash levels by ordering, shipping, and distributing currency to maintain branchoperations.

Clovis, California, United States

--As a Cashier I would maintain a positive system rating for ringing in items, scanning coupons, processing WIC checks, tending transactions, and bagging items efficiently while also promoting Target REDCard Applications per shift quotas.--As a Guest Services associate I would process returns and exchanges while also sorting out go-backs and damaging out.

Supervise employees around Fresno and Clovis to the various drop locations.○ Travel from business to business to distribute tax return coupons to employees.○ Network with businesses by trading promotional information including coupons, flyers, and menus.○ Log and rate every interaction to keep track of positive and negative reactions.

Check phone messages and return them before shift begins.○ Sell tickets to walk-ups, people who call the theatre, and mail-in orders.○ Supervise new lobby and box office volunteers○ Provide excellent customer service and encourage returning visits to the theatre.○ Know the theatre’s history and schedule for any patrons who may have questions.○ Empty trash.

Stage Hand,Dresser, Set Constructor, and Theatre Seamstress○ Worked different positions over the course of 10+ shows and events.○ Make sure all actors arrive on time and are in costume and make-up for show time.○ Clean up props, set, and green room after performance, then shut down building for the night.○ Control a sound board, light board, or spotlight.

Associate Of Arts (Aa), Liberal Arts And Sciences, General Studies And Humanities

High School Diploma