Jacqueline Wanja Email and Phone Number

 Providing HR support for all processes in all departments within the country/cluster. Leading the use of customer support technology and tools, such as LiveChat and  HR Remedy provided by GSK ensuring that employees can reach the HR team and any time and support internal client groups with responses to queries and provision of advice and guidance within the stipulated SLAs. Managing the employee interface, ensuring understanding, compliance and satisfaction with HR Policies and… Show more  Providing HR support for all processes in all departments within the country/cluster. Leading the use of customer support technology and tools, such as LiveChat and  HR Remedy provided by GSK ensuring that employees can reach the HR team and any time and support internal client groups with responses to queries and provision of advice and guidance within the stipulated SLAs. Managing the employee interface, ensuring understanding, compliance and satisfaction with HR Policies and processes mitigating risk of employee dissatisfaction and litigation. Proactively driving the optimization, simplification, and standardization of the joiners onboarding in line with’ SOPs in country. Developing line managers’ capability on the joiners’ process by providing training and coaching on online induction tools. Leading the use of data and metrics to ensure the high performance of documentation and processes and propose improvements to enhance the customer experience. Maintaining records in HR systems to ensure entries are updated for payroll and other key HR processes. Ensuring smooth transitions in various key HR projects which need transactional HR input, eg. Restructures. Managing Employee Medical Benefits Scheme and Group Life and give guidance on continuous improvement activities to further simplify and standardize processes and enhance employee satisfaction. Leading Kenya for recruitment/joiner related third party vendor management processes. Leading risk and compliance for the Kenya HR Department ensuring that Level 1 audits are carried out as scheduled and that findings are mitigated and managed. Staff Retirement Benefits Scheme – Pension Secretary Coordinating the exit process for leavers Show less

 Facilitate the coordination of Scientific Engagement activities, by preparing contracts, coordinating logistic and payments to HCP’s.  Provide administrative and general business support to the department medical Marketing and the General managers office, co-ordinate travel and visits both local and international, always being proactive in issue detection, escalation and resolution. Provide administrative support for the organisation of team meetings  Management of the… Show more  Facilitate the coordination of Scientific Engagement activities, by preparing contracts, coordinating logistic and payments to HCP’s.  Provide administrative and general business support to the department medical Marketing and the General managers office, co-ordinate travel and visits both local and international, always being proactive in issue detection, escalation and resolution. Provide administrative support for the organisation of team meetings  Management of the promotional materials for the customer-facing staff including the promotional store Management of marketing agencies and the procurement for promotional materials Management of GSK sponsored professional associations (PROFASS) events and activities Quality Management System (QMS) and Risk champion for marketing and medical department  Manage the General Managers office projects, calendar including external engagements, support meetings logistics, minutes and written communication to all staff. Medical Governance support to the entire business Strong member of the Leadership team and Risk management board meeting. Show less

1. Facilitate the coordination of Scientific Engagement activities, by preparing contracts, coordinating logistic and payments to HCP’s. 2.Provide administrative and general business support to the department, co-ordinate travel and visits both local and international, always being proactive in issue detection, escalation and resolution. including Clinical Trial Support i.e Tafenaquine Study and HIV Study by Support of CRA logistical support, Team Meetings and above country visits and Africa… Show more 1. Facilitate the coordination of Scientific Engagement activities, by preparing contracts, coordinating logistic and payments to HCP’s. 2.Provide administrative and general business support to the department, co-ordinate travel and visits both local and international, always being proactive in issue detection, escalation and resolution. including Clinical Trial Support i.e Tafenaquine Study and HIV Study by Support of CRA logistical support, Team Meetings and above country visits and Africa NCD Open Lab. 3. Pharmacovigilance Support 4.Regulatory submissions on Periodic Safety Updates,Periodic Benefits Risk Evaluation Report, Malaria Safety Summary and Aderse Event to relevant authorities. 4. Management of department databases 5. Conducting Training and audits. 6. Ensure Support to the department for on time delivery of the medical activity grid to plan by preparing contracts, coordinating logistics and payments to providers. Show less