Jacqueline Ward Email & Phone Number

Rockville, MD, US

• Consistently and genuinely demonstrates the STARS principle of service in all activities and interactions
• Assists with implementation of physical, social, recreational, intellectual/educational, service/volunteering and special interest requests of the Residents
• Transports and/or accompanies Residents to and from outside activities and appointments using designated vehicles
• Ensures that the associates, residents, and families are aware of upcoming activities and events, ensuring that customer's expectations are met or exceeded
• Assists to develop, organize, and ensure delivery of the community's monthly newsletters to families, Residents, and to the Marketing Department to be sent out to their target list
• Participates in and attends all required in-service training and education programs

- Edit user submissions for contests, marketing, and self-publish- Connect clients with open-submission companies and ensure their work complies with the submission guidelines- Coach clients on marketing strategies and selling tactics for self-publishing- Create original works of fiction ranging between 500 - 20,000 word counts

• Design original graphics for client signage (both business and individual clients) using AfterEffects, Illustrator, and Photoshop
• Demonstrate time efficiency and turnaround for custom works from ideation to physical creation
• Routinely generate leads and follow-up on established leads to cultivate relationships and continued business
• Update website with relevant information, product highlights, and newest projects

• Conduct public research projects to further audience reach for B2C social media accounts
• Create e-mail marketing templates, schedule audience outreaches, and report analytics findings following e-mail campaigns
• Act as representative on behalf of client company for self-driven business outreaches and integrated volunteer programs proposed in alignment with business model
• Optimize website SEO verbiage in accordance to target demographic, and report weekly and monthly analytics reports to accurately display findings
• Led self-managed projects on behalf of client company for online engagement, growth, and feedback
• Create business relations on behalf of parent and client companies for optimizing outreach and merging audiences to grow

Remote

- Evaluated viewcount trends on Twitch and Facebook live-streaming services for in-demand content at peak times- Originated creative marketing strategies for leading the community of the streamer to circulate within their personal circles the promotionals for special events- Created strict streaming schedules for the streamers based on lifestyle and goals.

Remote

- Proficient in Illustrator and After Effects to create customized emotes for livestreamers- Crafted Twitch overlay screens, transitional screens, and intermission screens- Communicated openly with clients on the progress of the process, offering milestone screenshots for approval of direction- Engaged clients on mapping their proposed aesthetic and.

Rockville, Maryland, United States

- Ideate and create original graphic design media for social media posts, physical infographics, and other media as needed for community outreach, events, and information- Monitor social media analytics for growth and interactivity- Partner with head of events and lead horticulturalist for photoshoots, approval, and collaboration of artistic direction

Gaithersburg, Maryland, United States

- Awarded a service star for outstanding performance in hitting the ground running with no prior training or experience- Strategize methodologies for the remerch/remodeling of the Gaithersburg location- Catalogue both digitally and physically the individual pieces of collateral for signage, fixtures, displays, and update organization identification as.

Gaithersburg, Maryland, United States

- Reset, reorganized, and updated computerized map systems of bay and aisle information- Collaborated with heads of management on approaches to resolve cross-department problems- Directly communicated with liaison to the vendors information of suggested bay tactics, updated photos of said tactics, and future follow-ups of turnout results- Created new.

- Trained in multiple technologies for inventory received and exported- Regulated shift time-blocking schedule to maintain workflow with influx of buy online pick up in store (BOPUS) orders- Organized shift teams and delegated tasks received from management- Generated invoices of received shipment and electronically sent copies to district management.

- Ideated and executed personalized client-centralized accounts for barber-client matching- Created and maintained daily scheduling of employees, optimized workflow for minimized performance regression through personal fatigue and delay methods- Manually and digitally maintained inventory counts for curated monthly reports to be sent to corporate.

- Trained in various safety procedures - Customer facing- Maintained accurate readings of daily register counts- Fashioned practices for communication between kitchen and dining area- Sanitized dining areas and countertops routinely- Awarded written accolades for quality of service in fostering of community

High School Diploma

- College preparatory high school diploma - Grades 7 - 12 - Trained in use of Blackboard and SharePoint

Associate Of Science - As, Pre-Nursing Studies