Jacqueline Wickes
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Jacqueline Wickes Email & Phone Number

General Manager, Sales at Greenstone Financial Services at Greenstone Financial Services
Location: Sydney, New South Wales, Australia 9 work roles 1 school
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Role
General Manager, Sales at Greenstone Financial Services
Location
Sydney, New South Wales, Australia
Company size

Who is Jacqueline Wickes? Overview

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Quick answer

Jacqueline Wickes is listed as General Manager, Sales at Greenstone Financial Services at Greenstone Financial Services, a company with 358 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Jacqueline Wickes.

Jacqueline Wickes previously worked as General Manager Sales at Greenstone Financial Services and Head of Direct Life & GI Sales at Greenstone Financial Services. Jacqueline Wickes holds High School Diploma, Economics from Blacktown Girls.

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Email format at Greenstone Financial Services

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Greenstone Financial Services

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Profile bio

About Jacqueline Wickes

As a results-focused senior sales and operations leader, I have 20 years’ experience and success working in complex/fast paced environments. My specialisation is direct distribution of financial services including insurance - business, life, and general categories; underwriting and motor claims.I build, lead, coach and mentor high performing teams, embedding a strong sales and customer focused culture to over-achieve targets. My strategic approach combined with the ability to think ‘big picture’ and also lead execution ensures optimum results. I can influence and collaborate at the most senior levels with proven ability to embrace and drive organisational change and transformation.I am a customer advocate with an unwavering focus on customer experience touch points and behaviours throughout the customer lifecycle. My exposure spans the end to end product development, sales, and ‘go to market’ processes to ensure the best possible customer experience.Areas of expertise:♦ Sales management, leadership, forecasting and pipeline management♦ Financial services sector (all insurances)♦ High performing team leadership, coaching, and mentoring♦ Direct distribution of financial services products♦ Transformational change management to achieve profit, cost, productivity and efficiency gains♦ Call centre oversight - people, process and technical aspects♦ Strategic business and sales planning and execution♦ Working in complex, dynamic and competitive markets♦ New business development - cross sell / up sell / partnership initiatives♦ Large budget management and achievement of multi-million-dollar growth focused sales budgets♦ Employee engagement and culture initiatives♦ Talent identification, recruitment, enablement, motivation, reward, incentives, and recognition♦ Stakeholder engagement, influencing, collaboration, and negotiation (senior executive / ‘C’ suite level)♦ Quality assurance and compliance within the financial services sector♦ Customer experience

Listed skills include Management, Sales, Direct Sales, Quality Assurance, and 40 others.

Current workplace

Jacqueline Wickes's current company

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Greenstone Financial Services
Greenstone Financial Services
General Manager, Sales at Greenstone Financial Services
australia
Employees
358
AeroLeads page
9 roles

Jacqueline Wickes work experience

A career timeline built from the work history available for this profile.

General Manager Sales

Current

Sydney, Australia

In this role, I maintain, further develop and lead the strategic direction of the sales practices across Greenstone, ensuring all sales practices operate within a compliant frame work. I lead, coach and motivate sales leaders to challenge the status quo and ensure ongoing improvements and success. I am building on the existing strong sales culture that.

Apr 2019 - Present

Head Of Direct Life & Gi Sales

Sydney, Australia

In this role, I was responsible for leading and managing the direct sales agent teams across three independent business units (Direct Life / Direct GI / New Zealand) to achieve company strategic goals.I successfully launched and led several projects with high strategic importance - this included bringing a previously outsourced department in-house while.

May 2017 - Apr 2019

Senior Sales Manager

Sydney, Australia

In this role, I reported to the GM of Sales to provide sales leadership and operational management for the direct outbound sales team. I drove strong performance improvements and sales growth while improving employee engagement, behaviour and morale which improved retention.Role / Highlights:► Sales leadership and operational management ► Sales team.

Nov 2014 - Apr 2017

Sales Manager

Sydney, Australia

In this role, I led a team of sales agents and senior sales agents to ensure performance met expectations.Role / Highlights:► Sales leadership and operational management to drive high performance outcomes► Sales team leadership, training, coaching and mentoring ► Driving a customer centric sales culture► Team engagement and culture initiatives► Managing.

Feb 2010 - Nov 2014

Sales Agent

Sydney, Australia

In this role, I leveraged sales campaigns to ensure sales targets consistently met and over-achieved.Role included:► Driving sales of Greenstone products► Guiding and developing customers’ understanding of Greenstone products► Identifying solutions to fit customer needs► Generating sales while providing exceptional service and a positive customer.

Feb 2008 - Feb 2010

Commercial Sales Executive

Sydney, Australia

In this role, I sold business insurance in the Western Sydney region, maintaining sales quotas, surveying premises, managing reconciliation of accounts, underwriting, liaising with brokers and customers, and completing data entry of new business.

May 1998 - Aug 2002

Commercial Underwriter

In this role, I was responsible for underwriting of business insurance, managing account reconciliations, liaising with brokers and customers, and ensuring accurate data entry of new business.

Sep 1996 - May 1998

Account Broker Assistant

Aon

In this role, I managed account reconciliations, liaised with brokers and customers, and completed accurate data entry of new business.

Aug 1995 - Sep 1996

Motor Claims Officer / Underwriter

Sydney, Australia

In this role, I processed claims, liaised with customers and smash repairers, underwrote commercial and domestic motor policies, and managed account reconciliations.

Mar 1992 - Aug 1995
Team & coworkers

Colleagues at Greenstone Financial Services

Other employees you can reach at greenstone.com.au. View company contacts for 358 employees →

1 education record

Jacqueline Wickes education

  • Blacktown Girls
    Blacktown Girls
    Economics
FAQ

Frequently asked questions about Jacqueline Wickes

Quick answers generated from the profile data available on this page.

What company does Jacqueline Wickes work for?

Jacqueline Wickes works for Greenstone Financial Services.

What is Jacqueline Wickes's role at Greenstone Financial Services?

Jacqueline Wickes is listed as General Manager, Sales at Greenstone Financial Services at Greenstone Financial Services.

Where is Jacqueline Wickes based?

Jacqueline Wickes is based in Sydney, New South Wales, Australia while working with Greenstone Financial Services.

What companies has Jacqueline Wickes worked for?

Jacqueline Wickes has worked for Greenstone Financial Services, Cgu Insurance, Hih Insurance, Aon, and Lumley Insurance.

Who are Jacqueline Wickes's colleagues at Greenstone Financial Services?

Jacqueline Wickes's colleagues at Greenstone Financial Services include Linda Chien, Kathrina Nichols, Joshua Kuswendi, Geoff Tea, and Vanessa Volk.

How can I contact Jacqueline Wickes?

You can use AeroLeads to view verified contact signals for Jacqueline Wickes at Greenstone Financial Services, including work email, phone, and LinkedIn data when available.

What schools did Jacqueline Wickes attend?

Jacqueline Wickes holds High School Diploma, Economics from Blacktown Girls.

What skills is Jacqueline Wickes known for?

Jacqueline Wickes is listed with skills including Management, Sales, Direct Sales, Quality Assurance, Team Leadership, Customer Service, Coaching, and Leadership.

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