Develop and maintain strong relationships with client base (75-100 clients) to sell valued properties ($300K to $1.4M). Present clients with premium listings in desired locations throughout Northern New Jersey. Successfully guide buyers and sellers through the entire home sale and purchase process. Research and advise clients on low-cost investment options with high sales potential. Prepare and negotiate contracts throughout the buying/selling journey; obtain favorable terms for clients to ensure smooth transactions. Maintain spreadsheets with data to manage high sales volume and client relationships.

Own and manage YouTube channel, Jackie Baker Realtor with 6,500 subscribers and 650,000 views. Conduct regular analysis of video and channel analytics to identify audience preferences and trends. Plan, script, record, and edit high-quality video content that meet the expectations of the target audience. Interact with the YouTube community by responding to comments, questions, and feedback in a timely and positive manner. Utilize AI tools and technology to generate suggestions for video titles, scripts, and content ideas. Conduct keyword research to identify relevant search terms and trending topics within the YouTube ecosystem. Optimize video titles, descriptions, and tags to enhance discoverability and search engine rankings.

Led the planning and execution of fundraisers and special events to raise money for the high school music program and elementary school programs and activities; successfully raised $10K-$20K per campaign. Partnered with local organizations and businesses to solicit donations and sponsorship opportunities. Helped promote the events and programs through community engagement activities.

Liaised with buyers, sellers, lenders, title personnel, and attorneys. Coordinated and attended appointments for showings, open houses, inspections, appraisals, and closings. Assisted clients with moving process and coordinated closing details and final walk-throughs. Secured roughly $5M in sales during tenure with the company. Completed the Keller Williams Training Class called Business Objective and Life by Design, a 7-week training program for client communication, sales objectives, streamlining, and organizing a business as a realtor.

Successfully guided buyers and sellers through the entire home sale and purchase process.

Developed group to provide parent support, resources, and professional/personal development opportunities for members.

Built and maintained long-term client relations to drive incremental revenue and increase client retention rates for the data security provider. Oversaw 100 client accounts including strategic clients, Lockheed Martin, CVS, and Memorial Sloan Kettering. Coordinated with cross-functional teams (Telecom, Software, Hardware and Sales) to develop optimal solutions for clients. Participated in business development meetings, presentations, and facility tours to provide the sales administration perspective of the client/business relationship and procedures. Project managed client initiatives including testing plans to ensure alignment, project timelines, benchmarks, budgets, and client satisfaction.

Responsible for supporting the Revenue Cycle organization and supporting the execution of operational improvements to optimize and standardize Revenue Cycle processes.