Jacqueline Baumann Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Own end-to-end CRM strategic campaign planning and management/execution through building campaign strategy/creative briefs and identifying targeting for email, push, and in-product placement ad-hoc and lifecycle.
• Translate strategic vision into tactical campaign ideas and solutions with hands-on experience with Braze Marketing Engagement Platform and establish clear success KPI’s such as engagement, CTR’s, open rates, etc.
• Drove Grubhub+ (Grubhub loyalty program) member acquisition up 23%, order volume up 15% MoM, and active diner retention up 26% through CRM efforts in launching the new perpetual Amazon Prime benefit to Grubhub.

Chicago, Illinois, United States

• Manage 600+ franchises and brand optimization on the Grubhub platform through scheduling photoshoots, implementing promotional tactics, partnering with the logistic team, and employing strategies to drive number of.
• Build and strengthen business relationships with 300+ SMB restaurants.
• Create and maintain high-quality content to support onboarding of new accounts while upholding Grubhub’s style standards and department policies and provide feedback on daily workflows, processes and opportunities for.

Elon College, North Carolina, United States

• Delivered presentations to undergraduate and graduate classes regarding various topics such as implicit bias, opportunities for institutional change, resiliency, and more using design thinking framework and presented.
• Collaborated with Elon by Design through extensive research and interviews to create a programming workshop entitled “Designing Your Learning Zone: From Procrastination to Play” aimed to help students integrate play.

• Created and scheduled 2,000+ LinkedIn/Twitter social media posts regarding investment strategies and industry topics.
• Utilized HubSpot to generate leads, update campaigns, organize contacts and folders, and locate broken workflows.
• Enhanced their blog with relevant branded content marketing strategies on their site and on external social media sources.
• Organized the Commonfund Forum website and APP by implementing an efficient event organization system for 50+ speakers and 500+ attendees.

Manchester, NH

• Learned the operations required to run a business, communication, skills with guests of all backgrounds, and how to keep the store in top condition to guarantee guest capture and ample sales.

Londonderry, NH

• Worked with CRM systems to refine current consumer outreach program and collected data on possible client prospects and designed effective strategies to ensure an improvement in CTR’s from newsletters and month-end.
• Created a social media presence for the company by designing and updating Facebook, Instagram, Twitter and LinkedIn accounts and processed insurance claims from providers using Excel and PowerPoint.

Manchester, NH

• Promoted to head counselor in two years, engaged children in interactive games and ensured a positive environment.
• Taught swim lessons as a lifeguard and worked 40 hours per week 8-10 weeks of every summer

Bachelor Of Arts, Strategic Communications, Bachelor Of Science Business Administration, Marketing, Communications, Marketing

Education record