Jacqueline Blake-Broughton Email & Phone Number

Phoenix, Arizona

Lead the individual donor engagement team responsible for Major Gifts, Planned Giving, Tocqueville Society and Affinity Groups building, growing and retaining individual donors to meet their philanthropic goals and advancing the mission of Valley of the Sun United Way. Drive the strategic planning and implementation of donor cultivation and stewardship..

Phoenix, Arizona, United States

Developed comprehensive donor-centric major gifts strategies aligned with the organization's mission and goals. Responsible for cultivation, solicitation and stewardship of donors contributing $5K - $10K plus through membership societies. Led the Tocqueville Society programming, Pathway to Impact Donor Circle, Bench and Bar Donor Circle and supports the.

Phoenix, Arizona, United States

Developed and implemented strategies to effectively grow the workplace major gift and leadership giving program. Focused on acquisition and upgrades to strengthen the major gifts program with a focus on Tocqueville Society giving of $10,000 or more. Supported special events that promoted revenue, community outcomes and community engagement related to the.

Phoenix, Arizona, United States

Corporate Relations professional with experience in non-profit organizational management, sales, consulting and project management. Built strong relationships with corporate leaders and donors and developed strategies to enhance the donor experience. Drove new business through strategic planning, consultative sales skills, interdepartmental collaboration.

Alpharetta, Georgia

Verizon Wireless is the largest wireless technology company in the United States. Led a staff of 500 employees consisting of online/phone support, account management, loyalty, ordering processing and operations. Developed and executed operational plans to drive efficiencies, customer satisfaction, revenue, retention, profitability and growth. Directed the.

Huntsville, Alabama

Managed the transition of the Huntsville Government Operations center closure. Led a staff of 170 employees comprised of inbound phone support, account management, ordering processing and operations. Successfully managed the center realignment of employees and customer accounts. Built strong partnerships with Sales, Resource Management, Customer Service.

Alpharetta, Georgia

Managed an operations team of inbound phone support and web chat consisting of 100 plus employees. Drove high performance results delivering customer satisfaction, quality efficiencies, retention and growth. Fostered an environment to inspire professional development resulting in 17 promotions/special project assignments. Created a positive culture with a.

Alpharetta, Georgia

Oversaw the center operations developing strategic plans to drive efficiency, customer satisfaction performance and managed the center budget. Restructured the operational team to drive better alignment with meeting the business needs. Launched development programs to promote bench strength and career growth for employees. Expanded scope of responsibility.

Alpharetta, GA

Developed the support framework, prioritization and governance for a $1.2 billion portfolio of products and services to drive shareholder value and financial goals of the company. Administered portfolio and project management support creating a lean and agile environment to drive and scale innovation solutions and deliver an exceptional customer experience.

Alpharetta, GA

Led the portfolio management of business solutions for the Verizon Enterprise Services, Customer Retention Management and Custom Integrated Solutions organizations. Analyzed projects financial benefit to the business and prioritized development and deployment. Delivered financial benefit realization business intelligence post launch. Worked closely with.

Alpharetta, GA

Led channel enablement, product development and product marketing to drive business segment growth. Drove marketing approaches to enhance sales and channel performance increasing market share. Implemented and launched a mobile payment solution GoPayment to drive adoption of advanced devices. Expanded SMB retail sales by 18%. Managed product solutions from.

Basking Ridge, NJ

Managed enterprise segment strategy for products and services to meet business objectives.

Alpharetta, GA

Led marketing programs including direct mail campaigns, vertical marketing initiatives, global product launches and voice pricing to penetrate the business segment..

Alpharetta, GA

Alpharetta, GA

Independence, Ohio

Dublin, Ohio

Atlanta, GA