Jacqueline (Xiaojie) Cai
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Jacqueline (Xiaojie) Cai Email & Phone Number

平安科技（深圳）有限公司 - 高级项目经理 at PingAn Technology
Location: Shenzhen, Guangdong, China 5 work roles
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Current company
PingAn Technology
Role
平安科技（深圳）有限公司 - 高级项目经理
Location
Shenzhen, Guangdong, China
Company size
3061 employees

Who is Jacqueline (Xiaojie) Cai? Overview

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Jacqueline (Xiaojie) Cai is listed as 平安科技（深圳）有限公司 - 高级项目经理 at PingAn Technology, a company with 3061 employees, based in Shenzhen, Guangdong, China. AeroLeads shows a matched LinkedIn profile for Jacqueline (Xiaojie) Cai.

Jacqueline (Xiaojie) Cai previously worked as Senior Project Manager at Pingan Technology and Windows 系统管理员 at Ibm China.

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PingAn Technology

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Profile bio

About Jacqueline (Xiaojie) Cai

• Solid experience in queue and ticket management through the BMC Remedy ITSM Solution following ITIL framework (event/incident/problem management/troubleshooting).• Working under tight SLAs to complete tasks on time and ensure they are of the highest quality.• Strong knowledge of the Microsoft Active Directory system and its uses.• Customer service output delivery per the defined business process, grant rich customer facing experience and effective execution with commitment. • Over 3 years' experience in Security & Risk Management following ISeC Security Policy.• Control on IT Process documentation and multiple online applications user handbook documentation.• Deliver the planned tasks independently and in a team environment.• "Whatever it takes" attitude and motivation to do whatever necessary to assist in troubleshooting.Strong communication (written and verbal) In English and Chinese and presentation skills, both internally and externally.

Listed skills include Presentation Skills, Linux Kvm, Windows Server, Public Speaking, and 18 others.

Current workplace

Jacqueline (Xiaojie) Cai's current company

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PingAn Technology
Pingan Technology
平安科技（深圳）有限公司 - 高级项目经理
china
Website
tech.pingan.com
Employees
3061
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5 roles

Jacqueline (Xiaojie) Cai work experience

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Senior Project Manager

Current
Pingan Technology

Shenzhen

1. Define project schedules, manage activities, determine team priorities and drives the resolution of issues and defects; ensure assigned projects are completed on time, and up to client’s expectations.2. Analyze application requirements provided by client in order to understand the application vision to support the project team for a functional.

Dec 2017 - Present

Windows 系统管理员

Current
Ibm China

Shenzhen, China

- Provide Windows Server management services (based on VMWare ESXi host), supporting software in upgrade/patching, and system administer supported backup.- Support with the identification of problems related to product/application installation, update, configuration, operations, performance or other aspects of information technology products & services..

Apr 2016 - Present

Windows 系统管理员

Ibm China

中国 广东 深圳

Apr 2016 - Dec 2017

It Security Analyst

Dji

Shenzhen, Guangdong, China

  • Perform daily system checks and implement security policy against specific documentations.
  • Provide responsive phone and e-mail 2nd level IT support to end-users for security related incidents.
  • Conduct information security related documentation, including system accounts administration to ensure information security are property documented and kept up-to-date.
  • Responsible for safety and compliance related processes and procedures.
  • Perform access analysis within multiple systems and web-based applications, manage and configure network shared drive access.
  • Respond to regional business needs inclusive of analyzing requirements, answering technical questions in regards to how the system works, provision data extracts as needed, review/analyze technical issues.
Jun 2015 - Jan 2016

Ibm Technical Consultant

Ibm

Shenzhen, China

  • BAU Support
  • Manage and resolve incidents and tickets via BMC Remedy IT Service Management Solution to ensure consistent delivery of quality output within agreed SLA, following ITIL framework.
  • Deliver 2nd level technical support for clients utilizing IBM's processes and procedures.
  • Ensure co-ordination of data clean-up & data mapping are effectively validated in the operating systems as per request.
  • Deliver account management on Windows 2003/2008 Active Directory and Windows servers to provide customer support and service.
  • Own and Maintain the process, procedure and work instruction documentation to ISO9001 standard.
Jul 2012 - Jun 2015
Team & coworkers

Colleagues at PingAn Technology

Other employees you can reach at tech.pingan.com. View company contacts for 3061 employees →

赵 赵晓珊 赵晓珊 Colleague at Pingan TechnologyChina, China View → 赵 赵瑞杰 赵瑞杰 Colleague at Pingan TechnologyYinchuan, Ningxia Hui, China, China View → DZ Dengfeng Zhang Dengfeng Zhang Colleague at Pingan TechnologyChaoyang District, Beijing, China, China View → 姚 姚秋月 姚秋月 Colleague at Pingan TechnologyGuangzhou, Guangdong, China, China View → 陈 陈梦园 陈梦园 Colleague at Pingan TechnologyHefei, Anhui, China, China View → 李 李安琪 李安琪 Colleague at Pingan TechnologyShenzhen, Guangdong, China, China View → LL Langwei Li Langwei Li Colleague at Pingan TechnologyShenzhen, Guangdong, China, China View → 李 李楠君 李楠君 Colleague at Pingan TechnologyShanghai, China, China View → 姜 姜永超 姜永超 Colleague at Pingan TechnologyShenyang, Liaoning, China, China View → 李 李俐樺 李俐樺 Colleague at Pingan TechnologyPudong, Shanghai, China, China View →
FAQ

Frequently asked questions about Jacqueline (Xiaojie) Cai

Quick answers generated from the profile data available on this page.

What company does Jacqueline (Xiaojie) Cai work for?

Jacqueline (Xiaojie) Cai works for PingAn Technology.

What is Jacqueline (Xiaojie) Cai's role at PingAn Technology?

Jacqueline (Xiaojie) Cai is listed as 平安科技（深圳）有限公司 - 高级项目经理 at PingAn Technology.

Where is Jacqueline (Xiaojie) Cai based?

Jacqueline (Xiaojie) Cai is based in Shenzhen, Guangdong, China while working with PingAn Technology.

What companies has Jacqueline (Xiaojie) Cai worked for?

Jacqueline (Xiaojie) Cai has worked for Pingan Technology, Ibm China, Dji, and Ibm.

Who are Jacqueline (Xiaojie) Cai's colleagues at PingAn Technology?

Jacqueline (Xiaojie) Cai's colleagues at PingAn Technology include 赵晓珊, 赵瑞杰, Dengfeng Zhang, 姚秋月, and 陈梦园.

How can I contact Jacqueline (Xiaojie) Cai?

You can use AeroLeads to view verified contact signals for Jacqueline (Xiaojie) Cai at PingAn Technology, including work email, phone, and LinkedIn data when available.

What skills is Jacqueline (Xiaojie) Cai known for?

Jacqueline (Xiaojie) Cai is listed with skills including Presentation Skills, Linux Kvm, Windows Server, Public Speaking, Active Directory, Lotus Notes, Teaching, and Microsoft Exchange.

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