Jacqueline Camarena Email & Phone Number

Stillwater, Oklahoma, United States

· Provided clear and accurate information to students and parents regarding billing inquiries, scholarships, and loans, providing quality customer service· Managed and resolved complex billing issues by analyzing student accounts using Excel, ensuring timely and accurate solutions· Handled a high volume of phone calls, offering detailed guidance and.

· Collaborated with salon team to promote new products, services, and seasonal promotions effectively· Managed customer inquiries, memberships, and payments with a strong focus on exceptional customer service delivery· Developed personalized treatment plans to enhance client satisfaction and achieve desired results

· Provided excellent customer service by acting in an efficient and thorough manner while paying close attention to detail· Served approximately 50 – 100 customers and handled cash, card, and membership transactions daily

· Communicated with customers in order to determine their merchandise needs and suggested appropriate products· Encouraged customer loyalty by persuading customers to activate and utilize their T.J.Maxx rewards cards· Coached new employees during their training periods to ensure they had the necessary knowledge and skills

Bachelor Of Science, Business Administration And Management, General

Activities and Societies: Kappa Kappa Gamma

Bachelor'S Degree, Marketing

Activities and Societies: Kappa Kappa Gamma

Education record