Jacqueline (Jacquie) Canham Email & Phone Number

Canandaigua, New York, United States

Pittsford New York

• Administer benefits to 10,000 + employees in multiple states.
• Audit HRIS/payroll system, benefit system and vendor enrollment records to ensure accuracy of benefit data and resolve issues.
• Manage and reconcile 401K retirement plan.
• Configure complex enrollment platform and communication portal to effectively present all benefit plans to employees.
• Manage designated benefit email inbox by responding accurately and timely to employees, HR Reps and Managers questions and concerns.

Fairport, NY

• Client focused results.
• Analyze, load and audit employee enrollment, ACA status tracking and benefit data.
• Configure complex enrollment systems based on the needs of multiple clients.
• Test enrollment system for functionality, and accuracy. Devise improvements.
• Collaborate with various teams to support and maintain benefit enrollment software databases.

Marion, NY

• Primary lead for the administration of health, FSA and HSA benefits and Corporate Wellness progam
• Ensure compliance of benefit plan documents.
• Prepare benefit enrollment material and process benefit elections.
• Advise management and employees on benefit plans and resolve issues.
• Manage Wellness programs and recommend changes or modifications to existing program.
• Resolve employee claim issues for self insured health plan.

Fairport, New York

• Responsible for providing high-level support in the administration of Human Resource programs.
• Confer with individual employees regarding leave of absence and disability claim policies and procedures.
• Manage and track FMLA, Intermittent FMLA and disability claims.
• Report workers compensation claims to insurance carrier and manage all open workers compensation claims.
• Determine validity and severity of injury claims and recommend appropriate course of action.
• Review and analyze employee injury reports and prepare detailed analysis for safety committee.

Pittsford, New York

• Primary lead on benefit administration and management, evaluation process and safety and wellness programs.
• Negotiate and manage firm's health and welfare plans with multiple benefit vendors.
• Instrumental in developing and implementing new electronic performance management tool and online benefit enrollment portal.
• Create firm's first safety manual and emergency preparedness plan.
• Coordinate multiple annual open enrollment events.
• Manage administration and reporting of unemployment, disability, and worker's compensation claims, OSHA, COBRA, FMLA and employee leave of absence.

Amherst, New York

• Solely responsible for entire human resource function, including recruitment, benefit administration, payroll, employee relations and compliance.
• Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies.
• Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements.
• Plan and conduct new employee orientations.
• Investigate and report on employee injuries for insurance carriers.
• Develop methods to improve employment policies, processes, and practices, and recommend changes to management.

Elderwood Health Care At Maplewood

• Performed a wide variety of responsible and critical administrative duties related to personnel function including, recruitment, personnel records, employee relations, job evaluation, and benefit administration.
• Primary personnel contact for adjoining assisted living facility.
• Devised a system to efficiently track and monitor staff uniform distribution.
• Developed keen analytical skills while processing benefits and payroll.
• Assembled new hire and evaluation packets.
• Filled in for Personnel Coordinator.

B.S., Business Administration

Education record

Education record