Jacqueline (Jacquie) Canham Email & Phone Number

Canandaigua, New York, United States

Pittsford New York

• Administer benefits to 10,000 + employees in multiple states.• Audit HRIS/payroll system, benefit system and vendor enrollment records to ensure accuracy of benefit data and resolve issues.• Manage and reconcile 401K retirement plan.• Configure complex enrollment platform and communication portal to effectively present all benefit plans to employees.• Manage designated benefit email inbox by responding accurately and timely to employees, HR Reps and Managers questions and concerns.

Fairport, Ny

• Client focused results.• Analyze, load and audit employee enrollment, ACA status tracking and benefit data.• Configure complex enrollment systems based on the needs of multiple clients.• Test enrollment system for functionality, and accuracy. Devise improvements.• Collaborate with various teams to support and maintain benefit enrollment software databases.

Marion, Ny

Primary lead for the administration of health, FSA and HSA benefits and Corporate Wellness progam • Ensure compliance of benefit plan documents.• Prepare benefit enrollment material and process benefit elections.• Advise management and employees on benefit plans and resolve issues.• Manage Wellness programs and recommend changes or modifications to existing program.• Resolve employee claim issues for self insured health plan.• Audit HRIS system and vendor enrollment records to ensure accuracy of benefit data and resolve issues.

Fairport, New York

Responsible for providing high-level support in the administration of Human Resource programs.• Confer with individual employees regarding leave of absence and disability claim policies and procedures.• Manage and track FMLA, Intermittent FMLA and disability claims.• Report workers compensation claims to insurance carrier and manage all open workers compensation claims.• Determine validity and severity of injury claims and recommend appropriate course of action.• Review and analyze employee injury reports and prepare detailed analysis for safety committee.• Process unemployment claims and prepare client for unemployment hearings.

Pittsford, New York

Primary lead on benefit administration and management, evaluation process and safety and wellness programs.• Negotiate and manage firm's health and welfare plans with multiple benefit vendors.• Instrumental in developing and implementing new electronic performance management tool and online benefit enrollment portal.• Create firm's first safety manual and emergency preparedness plan.• Coordinate multiple annual open enrollment events.• Manage administration and reporting of unemployment, disability, and worker's compensation claims, OSHA, COBRA, FMLA and employee leave of absence.• Evaluate benefit plans and recommend modifications to maintain firm's organizational objectives and control health care costs.• Consult and advise employees on eligibility, provisions, and other matters related to benefit plans.• Develop, recommend and implement personnel policies and procedures to be incorporated in employee manuals.• Reconcile monthly benefit billing statements.• Retirement Plan Administration (401K/Profit Sharing) and ERISA compliance• Maintain HRIS database- ABRA. Troubleshoot data issues and correct errors.• Process company payroll utilizing Evolution Payroll• Develop and update job descriptions and performance evaluations.

Amherst, New York

Solely responsible for entire human resource function, including recruitment, benefit administration, payroll, employee relations and compliance.• Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies.• Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements.• Plan and conduct new employee orientations.• Investigate and report on employee injuries for insurance carriers.• Develop methods to improve employment policies, processes, and practices, and recommend changes to management.• Represent organization at personnel-related hearings and investigations.• Manage company time entry system (KRONOS) and process payroll.• Recruit, screen and hire for open positions.• Maintain employee database.

Elderwood Health Care At Maplewood

Performed a wide variety of responsible and critical administrative duties related to personnel function including, recruitment, personnel records, employee relations, job evaluation, and benefit administration. • Primary personnel contact for adjoining assisted living facility.• Devised a system to efficiently track and monitor staff uniform distribution.• Developed keen analytical skills while processing benefits and payroll.• Assembled new hire and evaluation packets.• Filled in for Personnel Coordinator.

B.S., Business Administration

Education record

Education record