Jacqueline Valencia, Mba, Bha Email & Phone Number

United States

•Develop and implement safety protocols, procedures, and training programs to reduce workplace incidents.•Conduct regular site inspections and risk assessments to identify potential hazards and take proactive measures to mitigate risks.•Provide hands-on safety training to a team of 35 crew members, emphasizing safe work practices and emergency response procedures.•Investigate accidents and incidents, prepare detailed reports, and recommend corrective actions to prevent future occurrences.

•Managed warehouse compliance with established policies, procedures, and relevant regulations, achieving payroll budgets and total loss targets within district budget constraints.•Spearheaded the assessment, establishment, and implementation of optimal warehouse staffing levels through collaborative decision-making with direct reports.• Formulated and executed action plans in collaboration with direct reports, resulting in significant improvements in operating results.• Aligned with the company's strategy, communicated core values, and modeled teamwork to foster a sense of membership among employees.

Houston, Texas, United States

•Liaison between management and associates by addressing concerns, providing support, and fostering open communication channels.• Maintained meticulous record-keeping systems to monitor and evaluate the success of Associate training retention, quality, and safety compliance.• Played a key role in driving initiatives to enhance overall quality and safety standards, contributing to a safer and more efficient work environment.• Modeled strong negotiation skills to help team members achieve department needs and trained them to be independent by understanding the business and efficiently executing.

Master Of Business Administration - Mba

Bachelor'S Degree, Health/Health Care Administration/Management