Jacqueline Chappell, Ma Email & Phone Number

Bloomfield, Ct, Us

Columbia, South Carolina, Us

Oversee new practice mergers, acquisitions, integration, consolidations, and acculturation work for the largest medical group in the region. Collaborate with the department and operational leaders to design and lead patient and consumer experience initiatives and oversee key operational and clinical improvement initiatives for the 150 Medical Group practice location. Provide strategic direction and oversight on key projects and serve as a representative for executive leadership on Prisma Health councils and system-wide initiatives. Lead the provider relations engagement and growth strategy for the Medical Group physicians and providers.

Profit-DrivenMarketing and Communications LeaderWith more than 20 years of effective business and consumer marketing and communications experience, I employ profitable, proven solutions to drive new patients to health care institutions and programs, attract and maintain customers and continues to build solid corporate brands. I currently serve as the Director of Marketing and Communications for the Palmetto Health-USC Medical Group. In this role, I am responsible for the development of the Medical Group’s corporate brand, internal and external communication styles, consumer marketing tactics and the development of comprehensive physician relations strategies for the Medical Group. I deliver effective marketing solutions to drive new patients to health care institutions and programs, attract and maintain customers and build a solid corporate brand. Stellar organization and planning skills demonstrated by designing and implementing award winning marketing, communications, physician relations campaigns. I support, strengthen and enhance the Medical Group's internal culture and work effectively to engage all audiences, including leaders, physicians, advanced practice providers and team members.I understand the importance of relationship-building among physician and advanced practice provider audiences. Committed to the development of meaningful business relationships for referral development and growth, I have effectively led a succesful referral development team for more than thirteen years. I spearheaded the enhancement of the physician relations program for the largest health system in South Carolina.

Columbia, South Carolina, Us

I am responsible for planning and directing the physician relations and integration program which provides a personal link between physicians, physician office staff, and the hospital system. As an extension of the clinical and operational teams, I am committed to strengthening partnerships, and enhancing physician satisfaction with our programs. I oversee hospital physicians liaisons, and the marketing and communications efforts for the Quality Collaborative (multi-specialty clinical integrated group composed of 795 providers), the Palmetto Health Physician Practice Network, and strategic priority areas for the hospital system. I focus on employee engagement activities for the physician practices and Ambulatory Services and the implementation of the sales plans for key strategically identified business lines.

Columbia, South Carolina, Us

Since joining Palmetto Health, my career has evolved from a physician liaison role, to a marketing manager role within my organization. I have the privilege to serve as the Palmetto Health Physician Marketing Manager. The scope of my responsibilities include leading eight physician liaisons that lead the strategic growth initiatives for Palmetto Health. I develop and implement our physician alignment, and referral development strategy for our employed, and aligned providers in our ten county catchment area. In addition, I oversee the marketing and communication strategy for the Palmetto Health Quality Collaborative, our clinically integrated/ ACO-like program. I also oversee the marketing strategy for Palmetto Health's employed primary care providers.

Columbia, South Carolina, Us

Columbia, South Carolina, Us

Columbia, South Carolina, Us

Ma, Journalism

Bachelor Of Arts - Ba, Communication, Journalism, And Related Programs