Jackie Cochran work email
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Jackie Cochran personal email
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Feel free to connectManager with a background in customer service and office support. Over 15 years cumulative experience through roles in such industries as entertainment, outsourcing, food service, education, retail, and construction.+ Exhibits professionalism and leadership presence through strong organization and dedication to exceeding expectations+ Coordinates projects from strategy phase to completion, including timeline creation, resource allotment, status tracking, and related reporting+ Demonstrates ability to multi-task within a dynamic workday by managing time and prioritizing + Holds reputation for strong written and verbal communication, sought after for assistance on verbiage for drafting documentation and able to communicate with employees from every level of the company+ Shares knowledge of Microsoft Office products, aiding in the creation of spreadsheets involving advanced formulas and functions (vlookup, macro, pivot table, etc)+ Collaborates with peers and leadership to identify areas of opportunity and creative solutionsSpecialties: + Process Improvements+ Organization+ Microsoft Excel+ Teamwork+ Building Relationships+ Written and Verbal Communication+ Efficiency+ Adaptability+ Resourcefulness
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Senior Data AnalystLockheed Martin Jun 2023 - PresentBethesda, Md, Us
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Data AnalystLockheed Martin Apr 2019 - Jun 2023Bethesda, Md, Us
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Administrative AssistantSeibels Oct 2018 - Mar 2019Columbia, South Carolina, Us -
Training Facilitator24-7 Intouch Oct 2017 - Aug 2018Winnipeg, Manitoba, Ca-Utilizing advanced adult-learning techniques to deliver training content for new hire trainees and tenured agents, preparing agents for a seamless transition to a live production environment-Interpreting quality trend patterns to develop original training content aligned with performance metric goals, and analyzing results to continually improve content-Completing other projects as needed, including custom reporting solutions, ticket submissions, timekeeping administration, and related operational support -
TrainerBlueprint Inc Jan 2017 - Sep 2017Amagasaki, Hyogo, Jp-Analyzing various account performance report KPIs and leading monthly performance and progress readouts with key stakeholders-Spearheading process creation and improvement discussions to support account retention and minimize gaps leading to quality issues -
Requirements AnalystAon Hewitt Aug 2012 - Jan 2017London, Gb-Leading implementation projects to establish reporting for new clients including conducting over-the-phone education meetings as a subject matter expert-Redesigning training materials and hosting training and coaching sessions for new team members to ensure quality report generation-Creating and modifying report streamlining tools, including custom formatting macros along with specialized query and script programming, which reduced risk of manual errors and drove greater client satisfaction through increased accuracy and timely delivery-Managing 25 client projects simultaneously as the point of contact for escalations and change orders, as well as related testing, which were subject to critical timelines -
Administrative AssistantThe Institute Of Internal Auditors Inc. May 2012 - Aug 2012Lake Mary, Florida, Us-Drafting and finalizing external quality assessment reports-Sending out communications and team member contracts-Tracking project deadlines and providing weekly status updates-Entering new volunteer information in the auditor database-Updating team member profiles and bios with information from recently completed assignments -
Training CoordinatorConvergys Aug 2008 - May 2012-Coordinating training schedules and resources-Analyzing and reporting on statistical data-Managing profiles for entire account in Learning Management System-Taking part in national client calls to speak to training completion trends and strategies-Managing calendars and setting up meetings, team events and teambuilding activities-Assisting in hiring process by scheduling interviews and observing presentations-On-boarding newly-hired members of the training team-Creating SOPs, templates, job aids and other resources to share best practices-Acting as a resource for the Training Delivery Manager and the training department in general-Facilitating hew hire and continuing education modules-Performing general employee time keeping and administration-Driving performance through progressive counseling and behavior management-Providing phone support for customer account management-Researching and interpreting client policies-De-escalating customers with service issues to increase retention-Acting as an advocate for customers to maintain satisfaction
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Assistant ManagerRegal Entertainment Group Jun 2003 - Jun 2007Knoxville, Tennessee, Us-Greeting guests in person and over the phone to provide support on general theatre information, products, current features and upcoming attractions-Assisting customers with ticket purchases and gift card sales-Resolving customer service issues-Promoting rewards program for customer appreciation-Supervising and training employees-Reconciling and verifying daily profits-Managing cash vault and deposits-Preparing end-of-day box office coupon paperwork for shipment to corporate office-Displaying promotional materials per studio requests-Handling insurance claim processing-Contacting help desk for assistance with operations-impacting system issues-Communicating service needs with vendors-Implementing employee recognition program to inrease morale and encourage participation in company fundraising ventures-Building rapport with members of the press and studio representatives-Conducting daily building inspections to ensure guest safety and comfort-Overseeing corporate events to provide a seamless experience and promote the REG brand -
Receptionist / Data Entry ClerkSolar-Tite, Inc Apr 2001 - May 2007-Greeting customers, clients and vendors-Operating multi-line telephone system-Maintaining invoice files and conducting account research-Drafting company correspondence, memos and event invitations-Sorting and distributing mail and email-Preparing presentation materials, including printing/copying/collating/binding floorplan blueprints and related documents-Scheduling appointments and meetings for company President and Vice President-Ensuring office equipment repairs and replenishing supplies-Entering customer quotes and processing product orders-Running errands as needed-Creating and tracking receipt of lien documentation-Managing warehouse inventory usage
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Peer PartnerSeminole State College Of Florida Jan 2000 - Apr 2000Sanford, Fl, UsWhile attending Seminole State College (formerly Seminole Community College) I was recruited by my student counseling office to assist with the Peer Partner program. -Explaining, demonstrating, and assisting students with online registration program-Educating students on class requirements and prerequisites-Providing general information on admissions procedures and financial aid processes
Jackie Cochran Skills
Jackie Cochran Education Details
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University Of Central FloridaUcf Data Analytics And Visualization Boot Camp -
University Of Central FloridaPsychology
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Seminole State College Of FloridaGeneral Education
Frequently Asked Questions about Jackie Cochran
What company does Jackie Cochran work for?
Jackie Cochran works for Lockheed Martin
What is Jackie Cochran's role at the current company?
Jackie Cochran's current role is Senior Data Analyst at Lockheed Martin.
What is Jackie Cochran's email address?
Jackie Cochran's email address is jc****@****ail.com
What schools did Jackie Cochran attend?
Jackie Cochran attended University Of Central Florida, University Of Central Florida, Seminole State College Of Florida.
What are some of Jackie Cochran's interests?
Jackie Cochran has interest in Theater And Fine Arts, Psychology, Blogging, Fashion, Creative Altruism, Gaming, Entertainment, Poetry, Internet Memes, Costuming.
What skills is Jackie Cochran known for?
Jackie Cochran has skills like Reporting And Analysis, Training Coordination, Excel, Writing Skills, Large Group Facilitation, Outlook, Creative Problem Solving, Staff Scheduling, Event Planning, Training Delivery, Performance Management, Resource Management.
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