Jacqueline Crombie Email & Phone Number

Florida, United States

New York, New York, Us

New York, New York, Us

Driving strategy as a Relationship Management leader in HRConsultation on data to set benchmarks and strategy at the business, region and HR Function levels. Provide leadership to a team that coordinates HR system processes across businesses and functions to achieve a standard simplified HR reporting utility.- Driving global continuity in the delivery of data through intake and education on standard views available in HR reporting systems inclusive of Workday.- Provide quality communication, training content, and education in consultation with Senior HR leaders to HR, Cost Center Planning Managers, and Senior Leaders.Drive Stabilization and Optimization as a Change Management Leader to ensure that employees continue to evolve through post Workday Implementation. Lead a small team optimizing stretch opportunities for employees with HRSS to deliver results.- Ensure user adoption through content delivery to HRSS employees based off pain points.- Cross collaboration with HR and businesses to determine needs for employees and managers across Citi to effectively gain the knowledge needed to work within the Workday system.- Rolled out a bi weekly global User Experience Forum to provide topical training on Workday and have a two way opportunity for interactive feedback.-Lead for Change Management in Wave 2 of Workday roll out of Payroll and Time & Absence in the UK.

New York, New York, Us

HR analytical consultation to businesses within O&T, Global Functions, Citi Holdings, LATAM, and the CSC Network in collaboration with SHROs and Senior Business Stakeholders to define the strategic direction of Citi’s workforce. Manage a team that coordinates HR system processes across businesses to achieve a standard simplified HR reporting utility.• Identify analytic strategy and solutions with Senior Stakeholder and manage delivery with a team of relationship managers and execution and support analysts.• Advise on advanced analytics options to address emerging challenges. Developed Cost of Turnover Model to quantify the costs savings within the CSC.• Develop Strategy and drive adoption of standard HR reporting through training development and facilitation. Work stream lead for Workday Training for HRSS and Role Based Curriculum.• Consult with key industry leaders to continue to provide emerging trends in analytics and train stakeholders as needed.

New York, New York, Us

Increased revenue by 28% through external funding sources. Responsible for the overall administrative to ensure successful fiscal accountability using PR/Marketing, fundraising, grant efforts, staff performance, and process improvement. • Development of policy, procedure, and training during yearly grant cycles.• Responsible for all daily aspects of Human Resources, Workforce Planning, and budgeting.• Advised and lobbied with government stakeholders on emerging trends within vulnerable populations. Developed regular guidance to obtain and maintain government funding.• Managed HUD government funds to operate 15 standalone permanent and temporary housing programs to support families and individuals that were low- income, elderly, and chronic diseases.

Transformed a team of direct and indirect reports and responsible for statewide board of immigration appeals staff. Managed all budgeting, fund raising, human resources, quality, performance, and contracting.• Successfully upskilled employees into new roles through a targeted ongoing curriculum inclusive of financial industry certifications. • Developed a legal immigration program as startup including hiring, training, and implementation. Received Lily Gutierrez award for best start up program in the United States in 2009.• Established standard operating procedures and monitored performance through key performance metrics.Created Quality monitoring and improvement coaching and development program.

Gb

Gb

Master'S Degree, Latin American Anthropolgy

Education record

Ba, Social Work, Anthropology

Anthropology

Human Resources Advisory Certificate