Jacqueline Ben Abbes-Loye Email & Phone Number

Ville De Paris, Île-De-France, France

Paris, France

- Daily analysis of hotel performance (OTB, market segmentation, distribution channels, benchmarking etc...)- Analyze market trends to better adjust hotel strategy - Manage inventory, pricing and stay restrictions- Groups & individuals quotations- Manage rates loading in various channel distributions- Consolidate PMS datas for various reports and analysis- Prepare end of month and year-end reports for owners and shareholders- Prepare and co-host weekly Revenue… Show more - Daily analysis of hotel performance (OTB, market segmentation, distribution channels, benchmarking etc...)- Analyze market trends to better adjust hotel strategy - Manage inventory, pricing and stay restrictions- Groups & individuals quotations- Manage rates loading in various channel distributions- Consolidate PMS datas for various reports and analysis- Prepare end of month and year-end reports for owners and shareholders- Prepare and co-host weekly Revenue Meeting- Prepare monthly forecasts and annual budgets- Supervise the Reservation team- Work in close collaboration with different departments on various one-off projects (Sales, Marketing & Communication, Events, etc...) Show less

Paris, France

- In addition to my Reservation Sales Agent tasks, I assisted the Revenue Director with various tasks related to Revenue Management- Worked on Budget and monthly Forecast

Paris, France

- Processed all reservation requests, changes, and cancellations received by phone or email- Administrative tasks (tracking reservation deposits, reconciliate reservations on OTAs extranets, arrivals checkup) - Follow-up on room reservations put on hold with clients/agencies- Follow-up with guests' inquiries with the related services - Acted as support with diverses Revenue Management related missions (daily pick-up update, benchmarking, managed rate and inventory distribution… Show more - Processed all reservation requests, changes, and cancellations received by phone or email- Administrative tasks (tracking reservation deposits, reconciliate reservations on OTAs extranets, arrivals checkup) - Follow-up on room reservations put on hold with clients/agencies- Follow-up with guests' inquiries with the related services - Acted as support with diverses Revenue Management related missions (daily pick-up update, benchmarking, managed rate and inventory distribution accross all channels, inventory control, weekly and month-end reports, rate loading)- Worked in tight collaboration with the Sales department Show less

Paris, France

- Acted as support to the revenue and reservations department following the departure of the Deputy Revenue Director and in the absence of the Director of Revenue who was still on maternity leave- Participated in the project of created 2 new room categories

Paris, France

- Managed day to day yield operations (analyzed daily pick-up, controlled reservations, cancellations reports, etc) - Monitored rate disparity accross all distribution channels and adjust rates if needed- Benchmarking - Loaded various rate codes and offers in PMS & GDS - Weekly Yield Meeting preparation with measurable outputs - Prepared month-end reports for board meetings and business review meetings- Acted as support for the reservations department in various tasks… Show more - Managed day to day yield operations (analyzed daily pick-up, controlled reservations, cancellations reports, etc) - Monitored rate disparity accross all distribution channels and adjust rates if needed- Benchmarking - Loaded various rate codes and offers in PMS & GDS - Weekly Yield Meeting preparation with measurable outputs - Prepared month-end reports for board meetings and business review meetings- Acted as support for the reservations department in various tasks - Follow-up on guests' special requests and in collaboration with the concerned services Show less

Issy-Les-Moulines, Île-De-France, France

- Analyzed daily pick-up and cancellation reports- Monitoring and updating rates (daily, weekly and monthly) - Benchmarking - Contributed to monthly KPI reports under the supervision of the Sales Director - Managed hotel distribution accross all channels - Inventory control and implemented restrictions if needed - Responded to RFP - Group quotations, editing contracts and proforma invoice, entered rooming list in PMS - Prospected new corporate clients through… Show more - Analyzed daily pick-up and cancellation reports- Monitoring and updating rates (daily, weekly and monthly) - Benchmarking - Contributed to monthly KPI reports under the supervision of the Sales Director - Managed hotel distribution accross all channels - Inventory control and implemented restrictions if needed - Responded to RFP - Group quotations, editing contracts and proforma invoice, entered rooming list in PMS - Prospected new corporate clients through email and telephone - Sales blitz - Managed, and maintained all social media sites, including brand websites- Participated in the rebranding of the 2 hotels following renovation Show less

Amherst, Ma

- Supervise front and back of the house - Responsible for hiring and training of new waitstaff - Responsible for timekeeping and shift scheduling - Attend to problematic issues and complaints from patrons - Inventory control - Provided superior customer service by taking orders, serving food, and checking on the customers - Ensured restaurant cleanliness - Opening and closing duties, making sure that check-list is followed properly. Doing closing reports

Master Affaires Internationales Trilingues - Parcours Tourisme D'Affaires Et De Luxe, Lettre Et Sciences Humaines

Bachelor Of Science - Bs, Hospitality And Tourism Management, 3.75 Gpa

Activities and Societies: Member of: • The Honor Society of Phi Kappa Phi • Business Honor Society of Beta Gamma Sigma • Eta Sigma Delta.

Associate Of Science (A.S.), Hospitality And Tourism Management