Director of Legal Operations, focused on transforming how the Legal team operates and delivers its services to the business. Skilled at advancing strategic change, I thoughtfully implement processes and technology to develop operational discipline, ease and efficiency. My 20 years of legal experience across industries, on both sides of M&A transactions and in accelerating change management projects have been distilled into a potent strategic skillset effective for any operational challenge- within the Legal team and beyond.Most recently, I achieved long-term 'diligence-ready' objectives at NS1 through the development of operational standards, company policies and compliant processes; and then led a remarkable effort to facilitate the accelerated acquisition of the company by IBM in 2023.SME Fields: Legal Technology • CLM Product Management • Ironclad Engineering • Strategic Project Management • Cross-Functional Alignment • Cultural Transformation • Change Management • Process Development • M&A Orchestration • Corporate Stewardship • Contract Management
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Senior Legal Operations ManagerProcore Technologies 2024 - PresentCarpinteria, Ca, Us -
Director Of Legal OperationsNs1, An Ibm Company 2020 - 2024New York, Ny, Us• Established and led Legal Operations function, driving the exceptional delivery of Legal services by developing effective processes, automating workflows and maximizing resources• Engineered and implemented CLM platform (Ironclad) for foundational GTM contracts within first 30 days at NS1; created technical guides and trained business users to generate and self-close contracts• Guided NS1’s leadership and operating teams through an accelerated M&A diligence effort, resulting in acquisition by IBM in March 2023• Led initiatives to improve the velocity of customer-contracting by introducing automation, standardizing commercial terms and refining approval process; trained SalesOps and CS teams to perform commercial review• Partnered with Security, Finance and HR to achieve alignment across all shared matters and operationalize compliant processes; automated workflows and established SOPs, empowering users across all business units to self-service compliance tasks• Actioned all corporate registrations for domestic and foreign entities• Effectively sourced vendors and managed projects to achieve strategic goals• Trained new Legal and cross-functional team members to fast-track their onboarding• Facilitated product launches and marketing initiatives via clickwrap implementation• Authored and socialized knowledge assets for all topics and processes which involve Legal• Developed dashboards and automated processes also relevant to Product, CS, HR, Sales and Security teams• Highly collaborative partner to all functions of the business, honored with 2 company awards- voted "Most Valuable Partner to the GTM Team" and peer-selected recipient of Founders' Award for LegalOps contributions -
Corporate Paralegal / Legal OperationsKuehne + Nagel 2015 - 2020Schindellegi, Schwyz, Ch• Responsible for core Legal Operations including contract management; counsel management; corporate governance; process strategy; and alignment with global legal teams• Reviewed and negotiated all NDAs for the region• Assessed vendor, consultant and customer agreements for completion or escalation• Triaged RFPs to relevant stakeholders• Managed all aspects of corporate housekeeping including drafting of resolutions, coordinating statutory compliance, maintaining corporate entity databases and integrating new companies• Coordinated subpoena productions, US trademarks renewals and incentive applications• Supported General Counsel with regional cost controlling, forecasting and claims management• Managed extensive real estate portfolio and worked closely with brokers, counsel, Finance, Procurement, Operations and Insurance on all actions related to lease lifecycle• Partnered with M&A teams to perform due diligence, conduct analyses and complete acquisitions as well as post-closing processes• Developed and implemented several solutions to drive operational efficiency, including digitalization of the department’s records; implementation of new record keeping conventions; electronic execution; collaborative database and project management tools; metrics to reflect the department’s performance; and guidance to onboard other business units in the consultation of the Legal function -
Executive Legal AssistantCemex 2013 - 2015Monterrey, Nuevo León, Mx• Drafted corporate resolutions and managed governance records for all US subsidiaries; maintained corporate entity databases and organizational charts; produced records for quarterly audits• Assisted General Counsel with equity and debt securities transactions• Created notarial instruments for use in Apostilles and other documents; reviewed and abstracted agreements in both English and Spanish• Managed annual meetings and special engagements for Legal & Investor Relations teams• Directed NYC office operations including local onboarding and vendor management -
Litigation And Bankruptcy ParalegalLeclairryan 2008 - 2011Richmond, Va, Us• Supported aviation tort, bankruptcy and insurance defense practices• Developed e-Discovery project plans and directed vendors to complete complex information management projects• Conducted extensive Electronic Case Filing in accordance with Bankruptcy, District and Judicial Panel on Multidistrict Litigation rules• Liaised with clients, adversaries and Court personnel serving as central point of information and achieving seamless operation of case events• Built electronic case management databases to efficiently monitor and keep team apprised of developments, deadlines and outstanding tasks -
ParalegalLaw Offices Of Raquel Romero, Esq. 2003 - 2008• Drafted pleadings and memoranda in personal injury and workers’ compensation cases• Performed field work to pursue factual investigations and meet client needs• Directed all aspects of office operations, including creation of electronic data management systems, facilities management and IT troubleshooting
Jacqueline Cole Education Details
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Rutgers UniversityPolitical Science And Government -
St. Stephen'S College, DelhiPolitical Science And Government
Frequently Asked Questions about Jacqueline Cole
What company does Jacqueline Cole work for?
Jacqueline Cole works for Procore Technologies
What is Jacqueline Cole's role at the current company?
Jacqueline Cole's current role is Legal Operations Leader.
What schools did Jacqueline Cole attend?
Jacqueline Cole attended Rutgers University, St. Stephen's College, Delhi.
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