Jacqueline Engler Email and Phone Number

•Strategize with President to identify and prioritize a wide array of improvement opportunities throughout the company with focus on management and administrative process optimization. Build and execute action plans to accomplish these improvement goals. •Managed the implementation, training, and optimization of new management and accounting software. Analyzed existing company processes and workflows, identified opportunities for automation and improvements, and built out said workflows within the software.Select Achievements• Analyzed, selected, and implemented new communication software reducing costs by 11% while increasing mailing capabilities.• Re-designed process for the annual creation and distribution of 120+ client operating budgets, reducing overall staff time by 24%. • Developed and led trainings for 40+ cross-functional staff on new procedures. New process reduced client budget errors by 98% and ensures that budgets are distributed well in advance of legally required timelines saving $1000+ annually on corrective and last-minute mailings.

Wide range of services including assistance with interior design, real estate, and home staging. Clients include Bayside Real Estate (home staging) and x8 Property & Design (interior design assisting).• Coordinate installation logistics and timelines with clients, contractors, and vendors• Home Staging - Unloading and unpacking materials, hang art, set up beds, linens, furniture, place settings, and decor • Steam linens / curtains and clean home to highest standards for open houses• Create design boards for clients• Source products / art, calculate mark-ups & client costs, and purchase / return / track materials• Assist on-site with installations: set up decor, hang art and curtains, stuff pillows, etc.• Assistance with implementing custom furniture designs

• Directed the daily operations of 20+ streetlight conversion projects, centralizing the work of the project management team allowing them to test new processes, identify risks, & generate cost saving options.• Partnered with President and other executive stakeholders to identify problem areas and develop strategies; worked closely with divisional managers and third-party vendors to discover and implement efficiencies. Select Achievements• Reduced project lifecycle 28% and budget costs 12% through data analysis and improving tracking to the Project Management Office’s performance metrics; enhanced speed to market, client relationships, communication, and project meetings.

• Managed multi-million-dollar municipal streetlight projects from audit and design through procurement and installation. • Facilitated continuous improvement within the project management department and companywide by identifying lacking areas and deploying action plans, overseeing change management efforts.Select Achievements• Coordinated with data team to re-design client feedback requests. New requests consolidated and highlighted only relevant information utilizing visual mapping aids and coordinating client feedback forms, increasing client turnaround times by up to 40%.• Developed standardized email templates for common project deliverables, increasing manager project capacity by 15%.

• Identified growth opportunity in the LED market within a 30-year-old electrical contracting company and pioneered the creation of the LED lighting division.• Harnessed the technical knowledge of the company electricians to create project design protocols and client facility audit templates. • Identified and established relationships with relevant industry professionals such as government rebate employees and lighting manufacturers yielding 35% increase in project leads. • Developed assessment criteria to prioritize leads based on anticipated profits, client ROI saving estimates, and likelihood of obtaining the job. • New division yielded revenue of $200,000+ in year 1.

• Created strong community member satisfaction while managing HOA projects such as 1,000-space asphalt painting project • Efficiently identified and remedied inconsistencies / errors in business park budgets• Maintained smooth operations of company by organizing office equipment and files • Analyzed vendor proposals by creating bid comparison excel sheets

• Designed, scheduled, and led study sessions for calculus-based physics for up to 40 students at a time• Improved effectiveness of program by analyzing teaching techniques and content with colleagues and professors