Jacqueline Fluent Downs Email and Phone Number

Introduction to Business Technology (BUS107)A comprehensive, hands-on introduction to industry standard Microsoft application software for developing electronic spreadsheets, database, reports, graphics and presentations. Designed specifically for non-computer majors, the course provides an overview of computer operations, terminology, and the usage of applications software to solve problems, make decisions and present information.

Brightspace/D2L LMS AdministratorPanopto VMS Administrator- maintain system day-to-day operations, upgrade and maintenance activities, and end user support.- develop integration processes of LMS with new learning technologies to enhance and support learning environments and delivery of instruction.- collaborate with faculty in course design, development and assessment using instructional technologies, learning systems, and pedagogy to translate instructional design into instructional solutions.- conduct workshop, demonstration and individual training sessions to faculty, staff, and students in the use of campus technology systems.- design and implement technology related resources to promote sound pedagogical uses of instructional systems including associated training videos, documents and web pagesCourse Evaluation System Administrator- support administration in the setup and scheduling of course evaluations- support faculty in use of the system for assessment collection- maintain system usability and user accounts- create question sets for program, department and College level surveys & evaluations

A NYS Department of Education evidence-based, grant-funded college/career preparatory program for students in grades 5-12 In school districts located in Genesee, Monroe and Orleans counties.

Grades K-8Computer application skills for PC and Mac

Introduction to Computer Applications (CGS2167C)This course introduces the essential concepts necessary to make effective use of the computer. Students achieve an understanding of what a computer can do, how it works, and how it can be used to create documents using word processing and spreadsheet applications for business and personal use.