Jacqueline Gutierrez Email & Phone Number

Houston, Texas, United States

• Successfully operates a small online business specializing in handmade goods, consistently earning 5-star reviews for high-quality products, timely order fulfillment, and exceptional customer service.• Manages all aspects of business operations, including inventory management, order fulfillment, quality control, customer service, and social media marketing. • Applies strict quality control standards with careful attention to detail to maintain high craftsmanship and quality.• Oversees the entire order process, from product creation to packaging and shipping, ensuring prompt and accurate fulfillment to provide a seamless customer experience.• Creates engaging content and compelling product listings with visually appealing photography to effectively showcase products and enhance brand visibility on social media.• Fosters a welcoming atmosphere by building strong relationships with customers and providing friendly, informative responses to inquiries.

• Selected as a member of BravenX based on leadership ability and potential. • Developed a personal roadmap to success by creating a structured timeline tailored to career goals and using a spreadsheet to track progress.• Collaborated with a remote team to develop skills that are crucial in the workforce such as leadership, operating and managing, effective communication, and problem solving.• Solved complex problems with a team using design thinking as a part of the Braven Capstone Challenge. • Presented a solution using an innovative prototype in front of other competitors and a team of judges.

Cypress, Texas, United States

• Cultivated a friendly and welcoming shopping experience by greeting customers and ensuring they felt valued.• Maintained a clean and inviting store environment through regular vacuuming, mopping, and dusting of displays.• Organized merchandise displays and sorted new inventory while rotating products to maintain optimal quality.• Collaborated with team members to achieve sales goals by providing excellent customer service, promoting quality pet products, and ensuring a well-maintained store environment for customers and staff.• Assisted customers during the checkout process, handling the cash register with care and accuracy.• Managed incoming phone calls and scheduled pet grooming appointments efficiently.• Addressed customer inquiries by making tailored product and service recommendations to meet their pet's needs.• Enhanced product knowledge through ongoing education on new and existing products to provide informed recommendations.

Education record

Activities and Societies: Consistent President's ListTransferred to The University of Texas at Austin

Bachelor Of Science - Bs, Environmental Science