Results-driven, analytical project management professional with over 15 years of superior IT management / design management and leadership skills. Excellent customer service and communication skills, with the ability to successfully direct, manage, and coordinate clinical, technical, and administrative actions. Facilitates working with contract team and government personnel to meet timelines and deliverable requirements. Able to incorporate experience with technical knowledge to ensure IT products are of value and consistent with given requirements and clinical processes. Expert working knowledge of the Military Health System (MHS) and TRICARE mission and challenges. Technical experience consists of CMMI Level 3 processes and certification, ISO processes and certification, migrating a disparate architecture environment to a Cloud-based environment, data conversion initiatives, various technical environments, standard messaging specifications and interface requirements. Specific strengths include communication skills (particularly bridging the communication gap between the technical engineers and the functional communities), exceptional organizational skills, and attention to detail to direct and manage effective project management oversight. Experienced in all phases of management, art direction, and design production. Flexible team player with strong technical drafting, organization, and communication skills. Creates original illustrations and designs. Fast learner who meets deadlines while juggling multiple, complex projects for a diverse client/audience base. Knowledge of copyright laws and 508 requirements/guidelines. Strong experience managing SDLC and experience leading IT projects. Extremely comfortable working on a distributed team, while working remotely. Brings a passion for people, process, and change.