Jacqueline De Oliveira Arruda Email and Phone Number

With over 10 years working with a focus on B2B and B2C in the commodities market in the commercial, operational and administrative areas. I have experience in all stages, from direct contact with suppliers to reach the best purchase of material, through negotiation, with visits to customers, thus identifying the individual problems and needs of each one, as well as all the logistical part of stock control, separation and shipping, ending with post sales (loyalty). Seeking in this way to achieve customer satisfaction and company loyalty. The activities developed are:- Decision-making and product quotations for the purchase of all materials in the company, making direct contact with representatives to develop commercial policies, in the same way I make contact with carriers, in order to provide the best cost-benefit to the customer;- Development of strategic planning aimed at the needs of each customer and also for market growth and new product presentation;- Holding bimonthly visits to customers to monitor product demands and particularities;- Control of all entering and exiting of material, besides conference, separations and shipments, ensuring customer service always on time;- Participation in operational area training for product knowledge and in the automotive paint industries training for representatives and technical staff, addressing the methods of separation, shipment and implementation of triangular sales;- Promotion of new products using, from assembling to Vendor Show preparing;- E-commerce management with product inclusion, inventory management and promotions.- Sending e-mail marketing and monitoring from sales to product exchange and- Management of social media;- Sales, merchandise separation, NF issuance and product delivery and all monitoring from post-sales to technical assistance;- Organization of fairs and events, with the choice of promotional gifts, campaigns, taking care of the details of everything that will be exposed, as well as what will be used in each event.