Jacqueline Peifer Email & Phone Number

Software project manager for two agile software teams supporting internal applications used for data ingestion & data delivery. Key Responsibilities: -Facilitating scrum ceremonies, maintaining backlog in jira, and developing longer term team plans with product.-Facilitating quarterly planning process with engineering and product teams to develop actionable goals for each quarter.-Implementing team quarterly review processes, facilitating discussion on team planning, code quality, tracking towards goals and retrospective themes. -Reporting on quarterly plans and shared to senior leadership in engineering & operations.-Implemented processes for root cause analysis reviews, release management in jira and software development capitalization.

Responsible for managing key Salesforce.com projects, including financial management, scope, delivery timelines, and expectation setting with stakeholders. Expanded role in 2021 to support a new product offering managing integrations with a new internal platform.Key Initiatives: -Drove integration enhancements across multiple legacy applications integrating with a new product offering quote to claims functionality for small business customers. -Managed a project team to migrate the sales intake process from legacy systems into Salesforce.com, driving cost reduction by eliminating legacy infrastructure. -Transitioned Salesforce.com to the Lightning user interface. Financial Management-Implemented financial process improvements to reduce monthly forecast variance from 50% monthly forecast variance to less than 5% monthly forecast variance on a multi-million dollar program. -Processed 210+ funding requests and managed a financial budget of $2.5M in 2020-2021. Agile Software Delivery-Transitioned a cross- functional team of 10 to a fully scrum methodology.-Migrated enhancement tracking of Salesforce.com instance from spreadsheets into JIRA as user stories.-Reduced speed from intake to deployment from 10+ weeks to 2-3 weeks for Salesforce enhancements.

Greater Philadelphia Area

-Completed market research to improve contact with customer base-Researched prospective clients, initiated relationships, and answered questions aboutservices-Managed several company social media accounts such as Twitter and LinkedIn

Bachelor Of Arts (B.A.), Economics Major, Finance Minor, Junior

Activities and Societies: Alpha Kappa Psi Fraternity Delta Delta Delta Sorority

Study Abroad, Economics