Jackie Floro, Cic Email & Phone Number

Adrian, Michigan, Us

Boston, Ma, Us

Responsible for providing timely and accurate guidance and service to clients for a variety for personal lines insurance products. Identifies and analyzes customer needs to ensure high customer satisfaction, growth and retention of business.

Responsible for answering all incoming calls for the organization and providing information and assistance to clients and customers. Answers inquiries for the general public. Assists executive level management on an as needed basis with clerical or administrative tasks. Performs typing and other clerical duties as assigned. Responsible for some human resources functions, including posting job opportunities, working with staffing agencies to fill open positions, records management, safety and health, employee relations and completing personnel transactions.Provide back up support to customer service department in a supervisory capacity.Provide assistance and guidance to employees and managers in regards to employee relations, and all other personnel concerns.

• Provide excellent customer support to all customers both through email and on the phone.• Respond to emails and answer phone calls throughout the day.• Perform other miscellaneous tasks, including verifying orders, and responding to customer complaints.

Basking Ridge, Nj, Us

• Customer service expert to customers.• Responsible for gathering information on customers’ concerns and effectively and efficiently addressing those concerns.• Responsible for addressing sales needs and meeting company priorities.

Basking Ridge, Nj, Us

• Consultant to wireless customers.• Responsible for gathering information on individuals to recommend most appropriate wireless solution for their needs. • Responsible for balancing cash drawer daily and providing excellent customer service.

Master Of Business Administration (Mba), Human Resources Management And Services

Bachelor Of Arts (Ba), History