As the world's #1 job site, with over 200 million unique visitors every month from over 60 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.• Partner with Inside Sales Account Executives and Client Success Specialists on a dedicated book of accounts that are high touch or have complex technical setups with an added focus on retention and revenue growth.• Attend client meetings (in person and on the phone) when relevant to build client relationship and work hands on with clients to figure out hiring goals and discuss strategies. • Identify opportunities to implement and train clients on utilizing Indeed's new hiring tools and products. • Measure the ROI success of a brand and find creative ways to use strategic data for client consideration. Create custom reports for clients with this data as well as provide campaign optimizations to ensure we are meeting/exceeding client's KPIs.• Investigate advanced technical issues and provide strategic solutions.• Provide mentorship and training to Client Success Specialists as well as new hires to the Strategy Team. • Be a product expert internally and externally.• Present internal QBRs on the successes, challenges, and goals of my accounts.• Host virtual workshops and office hours for the Inside Sales Client Success Team across the US on best practices for improving campaign performance focusing on topics such as reporting and account optimizations.

In Client Success at Indeed, our promise is to deliver best in class service to our clients, partners, and teammates worldwide. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service. We help our clients navigate through the ever-changing recruitment advertising landscape.• Built and fostered relationships with clients as their day-to-day contact assisting them with campaign adjustments, technical troubleshooting, and branding optimizations.• Managed a large book of pay-per-click advertiser accounts. Book size consisted of around 100 accounts, revenue size of ~$500K.• Helped clients measure their success and ROI from Indeed by tracking performance and understanding their specific hiring goals. • Became an industry expert by providing job description and title recommendations to client partners.• Supported Inside Sales team and clients as a product expert of Indeed’s advertising products as well as diagnosed and resolved technical problems.• Collaborated with internal teams (Product, Operations, Search Quality and Aggregation) to troubleshoot problems, improve processes, and ensure client satisfaction by providing their feedback to internal partners and recommended potential solutions.• Worked closely with Client Success Solutions Team as a Client Success Product Liaison. Attended weekly meetings with Client Success Solutions Team and other product liaisons to discuss current product features, bugs, future features, etc.• Led trainings and shadow sessions for new hires.

SocialChorus® enables all employees and brand ambassadors to consume, share and create branded content generating new awareness, engagement and sales for brands. We call this new category Advocate Marketing.• Day-to-day contact for client communication working directly with brand and social media marketing managers of Fortune 500 & Fortune 1000 companies. • Clients included: 3M, McDonald’s, Hillshire Farms, Feld Entertainment, Save-A-Lot• Strategized and executed influencer campaigns driving measurable ROI, resulting in unique content creation and brand promotion.• Worked closely with clients in pitching potential content ideas for future blog posts and seasonal social media campaigns. Helped to map a content calendar for the year.• Identified, recruited, and owned relationships with social influencers and bloggers as brand advocates. Acted as a liaison between client brands and social influencers to navigate branded content creation.• Familiarized myself with client's legal needs and made sure to send over and explain brand approved contracts to bloggers and social influencers. I also ensured all completed content was pre-checked for trademarking needs prior to sending it back to client legal teams. • Ran monthly reports demonstrating campaign progression. Provided data, visual content, and optimizations for reaching and exceeding client KPIs via Excel spreadsheets and PowerPoint decks• Trained new team members on best practices for identifying and reaching out to bloggers and social influencers.• Managed email campaigns using MailChimp to inform users of contests, new features, new content, etc.• Served as liaison between users and product team to communicate bugs, feature requests and enhancements.

• Designed a marketing strategy for the non-profit company, Colorful Minds. Worked on creating social profiles (via Etsy, Instagram, Twitter) to increase brand awareness.• Created marketing flyers and similar creative collateral (i.e. product catalog & company brochure) for Colorful Minds. • Created a marketing strategy for start-up company, GradGuru. This was a consulting project that involved designing some marketing collateral for the start-up as well.

EEI is an international management consulting firm specializing in energy, delivery and utilization systems. I worked as an EEI contractor on the MAOP project to update the PG&E gas line systems. • Worked toward the validation of the MAOP of over 6,000 miles of transmission pipelines while meeting deadlines set by PG&E and CPUC.• Assisted the Build Team Engineers in locating the proper documents from PG&E sources/offices in order to compile a full pipeline features list.• Maintained the PG&E database by pinpointing duplicate information and adding relevant details through Excel spreadsheets, SharePoint and GIS mapping.• Linked multiple types of documents together based on specific pipeline information (A-forms, GSRs, etc.)

Fit for Life Solutions is a fitness bootcamp that provides daily classes and nutritional training. • Helped with customer acquisition by referring new clients through personal references and passing out flyers/business cards.• Input new clients into the FitPro Newsletter database.• Handled the filing of new clients. • Updated client measurements in Excel documents designated for showing their progress.

SkinnyScoop was a social curation and commerce platform that enables people to share and compare lists that they create using the tools on the site. My main goal while at this company was user acquisition through content creation, link baiting, email newsletters, and social media.• Drove traffic and brand exposure using guerilla-marketing tactics, uncovered new sites/verticals to partner with in the process. Contributed to the ~30% month-over-month visitor growth since re-launching the site.• Engaged with influencers, bloggers, and business owners (such as CanvasPop, Emily Hartridge, and more) in order to acquire new content creators.• Produced weekly newsletter and highly engaging content to increase repeat visits as well as to interact with SkinnyScoop audience.• Collaborated with product development team to QA site – tested for bugs, provided product feedback, user insight and competitive analytics.• Created and maintained a weekly marketing report tracking the site’s traffic, new user acquisition, social media metrics and more. This report was discussed weekly with the team in which collaboration on new leads and marketing improvements were discussed.

INDi was an online custom denim company, which allowed customers to order denim jeans based on his/her personal body type. • Created and maintained the INDi weekly marketing report of traffic and sales, dispersed to team with summary of the highlights. Also maintained a monthly marketing report of sales, ads, and traffic metrics.• Managed Twitter account, conducted blogger and editorial outreach, and edited instructional videos for blog and site use.• Used Google AdWords to research competitiveness of SEO terms. Implemented SEO strategies, including link building, A/B testing, and optimization of website and blog.• Assisted Customer Service Team in responding to customer emails and processing returns.

Consorte Media was an innovative digital marketing company that connected advertisers with the U.S. Hispanic and Latin American markets online. • Maintained social media profiles including: Twitter, Facebook, Website Content, Blogs, and Newsletters.• Served as Ad Operations assistant, working on various projects including campaign optimizations and site classification. • Assisted Sales Team in creating proposals for potential advertisers.• Worked with the Publisher Recruitment Group to update and organize contracts and agreements.

• Served the disabled student and faculty by providing transportation in and around the USF campus.• Provided valuable input at department meetings regarding campus safety, which lead to relevant improvements in the campus transportation system.• Attended etiquette and sensitivity training.