Create, implement and maintain MS SQL Databases. Conduct quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data. Migrate and upgrade SQL databases and SSIS packages to AWS cloud.

Liaise between Project and IT Systems Managers during the application of Risk Management Framework (RMF) across Information Systems. Review and implement policies, audit files, assets, and scans in ACAS, running reports for system security compliance. Report vulnerability findings and verify remediation. Evaluate and maintain the latest STIG, ensuring compliance using ACAS, BASS, , PCAT, SCAP Compliance Checker, and manual reviews. Compile vulnerability scan results from a wide array of tools and import results for analysis or to produce reports.

Administered and supported E2E Systems and MS SQL Databases, developing patch policies, scheduling monthly patch deployments, and auditing for completeness using HP Server Automation. Administered and hardened Windows 2008 R2 and Windows 2012 servers through Windows Group Policy and Active Directory management. Coordinated patch management activities for web, domain controller, storage, backup, and database environments. Monitored and analyzed HIPS and Anti-Virus threat events, reported suspicious activity and created custom signature exceptions as necessary. Troubleshot agent communication, performance, installation, upgrade issues, and policy deployment.• Installed, managed, and configured over 120 servers for McAfee VSE, HIPS, and other HBSS components.• Completed certifications to become an HBSS Administrator and Advanced Analyst, receiving praise from management for applying new knowledge and improving HBSS policies. • Consistently maintained >93% compliance with patches and HBSS as a system manager.

Administered and supported Remedy Systems and Databases, maintaining servers running Windows 2005/2008, Symantec BackupExec, Double-Take Replication, VMware, and Apache. Ensured DOD and DIACAP compliance by mitigating vulnerability findings, hardening servers, and facilitating patches. Tested Remedy configuration management customization and a bulk data import tool, assisting in the implementation from development to production servers. Administered SQL 2005/2008 Servers, maintaining performance and high availability. Managed backups and restore for all Remedy ARSystem, Midtier, and Database servers• Achieved a production system uptime of 99%.• Developed a Database Security Plan that was essential in an audit compliance.• Migrated an application from Oracle to SQL to implement a customized trouble-ticket system.

Remotely managed database backups, recovery, and job completion. Installed and administered SQL Server 2000, 2005, and 2008 database production, test, and development servers. Scheduled, released, and ran production jobs, scripts, stored procedures, and SQL Server Integration Services packages. Analyzed, restored, and resolved SQL Server performance and database issues. Controlled access permissions and privileges. Documented changes or incidents, resolving tickets according to client service level agreements.• Managed 301 SQL Servers and 4,397 databases, maintaining an uptime of 99% on project critical databases.• Surpassed speed, consistency, and accuracy standards and decreased change request resolution times to 40%.• Reduced customer complaints by 20% through strong communication across internal departments such as systems engineering, software development, human resources, and project management.

Oversaw a Network Operation Center (NOC) to deliver end-user support by phone, email, and online support tools. Monitored the status of hardware, software, services, network connectivity, resource threshold, and data center environment. Monitored systems and networks for alerts, investigating validity and determining the need for additional troubleshooting. Provided support for platform, hosting, database, WAN, and messaging directory services operations.• Restructured processes and documentation through publication of runbook automation in SharePoint that resulted in 50% improvement in response time of critical issues• Trained, coached, and engaged a team of 6 NOC Specialists, conducting regular meetings to encourage communication and delivering feedback via annual performance evaluations. • Commended for completing projects well before deadlines and promoted to lead position after first year.

Supervised personnel, delegating tasks and ensuring all maintenance projects were completed accurately and within timeline. Trained personnel in troubleshooting, diagnosing, and properly preparing various systems and equipment.• Managed the inventory, maintenance, and inspection of over $1 million worth of systems and equipment. • Promoted to a supervisory position for exceeding performance goals and demonstrating leadership.