Jacqueline B. Email & Phone Number

•Manages daily administrative support for award-winning million-dollar residential remodeling company.•Provides support to sales, design, accounting, training and managing teams.•Assists design/architectural team members with questions or administrative concerns.• Communicates with prospective client inquiries for in-home evaluations using various platforms including email, Google AdWords, Houzz, Angie’s List, Yelp, and Drift.•Coordinates in-home consultations and review of drawings’ appointments in Outlook Calendar.•Manages appointments of prospective and current clients for different designers.•Assists with website/social media marketing functions including Houzz, Facebook, and Yelp.•Works on company’s annual print calendar and reprints of magazine articles.•Assists with development/approval of ads, photograph selection of company’s completed projects for marketing campaigns on flyers, postcards, water bottles and wine bottles with company label.•Assists web designer by submitting advertising material, such as logos of new awards of winning projects, lists of new award-winning projects, PDF’s of articles featured in magazines and/or newspapers, professional photographs of completed projects, award recognitions, and videos for company website.•Performs remote deposits into bank accounts with Panini scans, and other banks scan machines.•In charge of credit card processing.•Uses QuickBooks Desktop as accounting software (i.e. Customer Data, Vendor Data, Purchasing Data, Checking Deposits, Writing Checks).•Provides referral material package with appointment letter to prospective clients, providing information about company’s award winning projects.•Scans projects measurement data and collects photographs from designers and archives in server for future use for design presentations for prospective clients or future use for national and local remodeling design competitions.•Prepares timecard copies, payroll Excel reports, and data entry using QuickBooks.

•Answered telephone inquiries.•Entered new client data and prepared folders for new clients.•Viewed/updated appointment book, scheduled and completed appointments, located, rescheduled and cancelled appointments.•Greeted walk-in clients and scheduled clients.•Provided clients questioner forms to obtain information to assist tax preparer.•Assisted in copying of documents including SSN, TIN, and/or government issued ID’s.•Assisted clients for needed signatures and dates on all forms.•Copied all finalized income tax return for clients’ copies/record and attached their W2.•Filed and stored office records.•Assisted tax preparers collecting payments and issuing receipts.•Reminded office to pay office bills.