Jacqueline Sebrey Email & Phone Number

Delaware, United States

Even though I’m substituting I am still trying to get an IT job. However one of my content areas that I can teach is computers.

United States

• Coordinated with the Quality Lead, Workstream Leader, Business Lead, and Data Migration Lead to complete the project activities to reach the overall objective and timelines.• Loaded Integrated PARM Tables in the QA environment for Data Migration testing.• SharePoint file name updates that will be identified in RPA exception reporting for IFU & Static label attachments.• Dual maintenance support of taking the legacy PARM data going into Component Repository by the Business PARM reps to put into the Integrated JDE files during the time of transition of a business unit being transitioned to using Component Repository, Component Master, & MTWO WOs.• Maintained Site extension approval during completion of one module until the next modules are deployed.• Processed data transfer assignments related to RSC system implementation and transition.• Reviewed and approved or rejected Component Master and Component Assignment records from approved MSPTR forms for data integrity.• Created and ran SQL queries.• Escalated project problems and solutions as needed.• Followed up on implementation progress. Supported projects from conception to implementation.

Wilmington, Delaware 19805

• Supported global compliance processes through application and SharePoint administration, end user support, and program coordination for the Corporate Ethics & Compliance Certification• Worked closely with Ethics & Compliance, IT, and vendor team members in ensuring successful global ethics & compliance training and certification campaigns.• Worked with global team members and interface with vendors and leadership of various positions throughout corporation.• Managed process, program organization, reporting, communications, system testing, training, and administration.• Provided documentation, reporting, and process management responsibilities.• Provided support for Ethics & Compliance Training and Certification end users.• Managed end user support process which includes knowledge documentation, end-user support email templates, and working with team lead and IT resources.• Managed content, organization, access administration, and guidance for Ethics & Compliance owned SharePoint resources.

Newark, Delaware, United States

• Network Administrator• Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems.• Designed, configured, and tested hardware, networking software and OS software.• Trainer• Coordinated with vendors to facilitate purchases.• Performed routine network startup and shutdown procedures and maintained control records.• Responsible for troubleshooting and installing in-house application called HOSS.• Maintained pricing matrix, allocated parts, updated shipping manifest, and changed products in the AS400.• Maintained in-house Access databases.

Wilmington, Delaware, United States

• Created Database Schema for Letter Writer systems. • Provided application development services and application support.• Analyzed, designed, coded, tested, and implemented systematic solutions to meet customer requirements.• Mainframe COBOL, DB2/SQL, INSYNC, SAS, and other programing languages• Created daily weekly and monthly reports for department and division.• Maintained SharePoint website.

Miami, Florida, United States

• Conducted research and development for new technology to be used by the department and on new cruise ships.• Lead deployments of new technology on new ships, which included trouble shooting and testing software and hardware when necessary.• Created [monthly] status reports for the department.• Tested and provided technical support for web-based application.• Acted as the technical trainer. • Authored training material for installing and configuring the virtual private network software.• Developed and managed MS Access database of customer information• Conducted Return On Investments (ROI) and Cost Benefit Analysis for Capital Acquisition Requests• Ran queries in the AS400.

Miami, Florida, United States

• Managed a team of seven technicians by providing training, supervision, and coaching.• Provided first level, second level, and third level technical support.

Bachelor Of Science (B.S.), Engineering/Technology Education

Minor in Computer Information Technology

Associate Of Science (As), Networking Services Technology Specializing In Microsoft Mcse

Certificate In Itil V3, Itil