Durham County Utilities (Westaff) 8/2016-12/1/2016 (Temporary Assignment)Primary duties entailed Laserfiching all document file within the Durham County Utilities Office and transferring these documents to permanent files within the Laserfiche document program for future generations use.•Organize files within the system and enter data according from each document files within Durham County Utilities System, as well as, Building Map, Construction Map and Sewage location Map into the Laserfiche systems. •All document were scan and classified according to there status within the program.•Also was an Administrative Assistant backup for the Assistant Administer.•Duties included the following: Answer and directed phone call. Write and distribute email, correspondence, memos, letter and accounting forms.•Develop and maintain a filing system.•Provided general support to visitor•Act as the point of contact for internal and external clients•Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

•Obtain completed information on incoming calls from patients and physicians entered messages into the Epic System accordingly and called patients 24-48 hours prior to appointment to confirm schedule appointment.•Checked nurses’ voicemail line and entered their messages into Epic System.•Sorted out physicians, nurse’s mail and patients’ chart for doctor review.•Processed or routed incoming faxes including prescription request and FMLA paperwork into office share drive and distributed that information to the appropriate departments or pharmacies.•Manage all external communication with outside providers and pharmacies.• Handled Triage patient request for procedures scheduling for the nursing staff/Endoscopy unit.•Provided patient demographic and insurance information to expedite prior authorization.•Reviewed provider schedules and pre-visit lab work.•Scan all paper records and required document to department share drive.•Sent all referral to outside department as well as entered referral from other Doctors into our office share drive.

•To screen and identify the most qualified RN, Doctor and clinical staff that is the best fit for assignment placement•To guide the process for ensuring timely and efficient background checks, payroll enrollment and orientation of new hires.•To make sure that all Nurses and Doctors have been properly tested and credential for the job that they would be assigned too.•Work with Dunson and Associates Clients in order to maintain 24 hours shifts readiness at local hospital in the Virginia, Maryland and Washington D.C. Area.•Prepared ID badges and signature/certify mail to facility where new hire is assigned

•Maintained medical reports, charts and correspondence for Duke Pain Clinic administrative office•Provided support for the Pain Clinic by collecting patient charts and updating patient invoices by making new folder for new patients and filing invoices for old patients•Sorted out physicians mail and patients charts for doctor review•Maintained confidential patient’s reports and medical account information•Handled patient calls and routed them to the appropriate department•Epic/Scheduling- Scheduled Doctor appointment sent out patient correspondence and scripts.•CME and Journal Club Coordinator for the Doctors at the Pain Clinic- my responsibilities includes updating and coordinating information for the meeting, making sure that all participants have been notified, Medical Code flyer have been printed and distributed and that buffet meal for the CME events have been order.•Handled patient calls and routed them to the appropriate department

•Set up patient’s information data sheets for the VA Hospital in excel spreadsheets•Assisted with telephone call to patients after they were release from the hospital•Conducted scripted discharge call back survey to Veterans after they left the hospital•Maintained medical reports, charts and correspondence for VA administrative office•Assisted with data entry into excel spreadsheets•Assisted with telephone calls to patients•Assisted with scripted discharge call back survey•Maintained confidential patient’s reports and medical account information

•Prepared complex reports and professional correspondence for the Procurement Dept•Set up and managed meeting between vendors and management•Facilitated monthly productions meetings•Implemented and prepared complex reports for procurement department•Controlled vendor’s changes and invoices•Processed Account Payable Invoices for the Accounting Department

I was a Domestic and International Account Manager for GM parts Division in the United States, Spain, Mexico and Toyota Division in Japan.•Prepared complex reports and professional correspondence for the Procurement Department•Designed and implemented training programs for employees•Developed interactive training manual for Human Resource Department•Developed a lean cost saving system for controlling inventory•Processed and maintained Account Payable Invoices for the Financial Department •Processed and maintained all vendors and customer accounts for the procurement department at Delphi-Kettering