Jacquelyn Best Email & Phone Number

Georgina, ON, CA

- Drive revenue growth with existing client and secure new opportunities – focus on increasing sales and growing margin by maximizing all revenue opportunities.- Identify and drive key initiatives that deliver mutually beneficial results for Mosaic and our clients.- Respond to and resolve issues in a timely way, balancing customer satisfaction, quality.

- Collaborated with Ontario Lottery (OLG) to manage the secret visits and ID 25 program.- Ensured compliance with program guidelines and objectives across multiple locations.- Led and managed a team of representatives, providing guidance and support.- Conducted regular training sessions to ensure team members were knowledgeable and effective.-Monitored and.

Toronto, Ontario, Canada

- Analyzed and improved operational workflows to increase efficiency and reduce costs.- Implemented best practices and standardized procedures across departments.- Managed and coordinated projects from initiation to completion, ensuring timelines and budgets were met.- Collaborated with cross-functional teams to achieve project goals and deliverables..

- Worked closely with clients to determine employment needs and set expectations- Issued recruitment contracts and quotes to clients- Worked independently with clients to set job requirements and place employment advertisements- Generated employment reports and conducted independent research- Completed daily data analysis, data entry, and record.

- Managed and ran operations for tournaments, games and team events- Responsible for merchandise marketing and sales- Responsible for record keeping- Managed ticket, merchandise, and concession stands- Completed inventory and order forms- Booked travel arrangements- Worked closely with team administration to provide a professional off-ice experience

- Handled all incoming and outgoing telephone calls, emails, mail and faxes- Scheduled appointments- Provided friendly and professional customer service