• Possess subject matter expertise in ISOTrain including running reports, assigning training requirements, CBT/Flex Curricula program, and processing various training records from customers.• Developed and implemented training metric tool for managers to quickly identify overall percentage of mandatory completed training requirements for their team resulting in an increase from 85 to almost 100% mandatory training compliance.• Serve as training liaison between Operations Technology & Innovation (OTI) team and Global Quality Training to ensure timely responses to training inquiries and ensure that customers are kept up-to-date on critical changes related to the CBT Training Program.• Work with key customers to identify pain points related to contractor on-boarding including partnering with all process owners to mitigate areas of redundancy and waste that can be eliminated thereby reducing the time spent on onboarding.• Lead weekly cross-site OTI training coordinator meeting to share best practices, communicate changes and updates to the CBT program, and answer questions from other training coordinators to ensure alignment when responding to customer inquiries• Post ISOTrain upgrade, core team member responsible for completing job description and resume audit for all U.S.• Present training metric updates to OTI Senior Staff as needed.

• Developed/updated company car policies and procedures to ensure that all fleet drivers were in compliance at all times.• Managed transportation budget including monthly metric spreadsheets to ensure fleet was operating efficiently and within budget.• Negotiated contracts with external suppliers to build yearly vehicle selectors by category and approved all vehicles in system.• Provided cost savings by creating a vehicle rotation program to manage cost and maintain budget. • Audited and processed fleet monthly invoices; audited monthly reports (fuel, accidents, and maintenance) to ensure driver compliance.• Implemented a personal use charge policy of $100 monthly per fleet drivers which resulted in a $500,000 annual savings in the operation of the company car program.• Managed and provided excellent customer service to 500+ fleet drivers; communicated regularly with leasing company to resolve issues on a timely basis.• Delivered new hire benefits training for all new hires.• Partnered with on-boarding recruiter to assist hiring managers and new hires achieve seamless and successful on-boarding experience which included the coordination and drafting of new hire checklists; ensuring updated content in new hire packages as well as updating new hire portal. • Responsible for communicating with hiring managers to ensure they understand and complete their benefits on-boarding tasks; served as point of contact with hiring manager or new hire to ensure resources, access, and information was received in a timely manner.• Partnered with Corporate Communications to ensure critical updates related to benefit plans were communicated in a timely fashion.• Audited monthly benefits enrollment reports from Oracle against vendor invoices/reports. Investigated and resolved discrepancies as needed.• Managed customer service helpdesk which provided support around benefits and compensation resulting in maintaining a consistent 24 hour SLA.

• Reviewed, batched and entered invoices into Oracle system on time to maintain vendor payment schedule.• Coded invoices to appropriate General Ledger accounts.• Prepare month end accrual.• Managed employee inquiries related to accounts payable. • Prepare weekly check payment run including matching checks with supporting documentation, obtaining signatures and mailing checks.• Reconciled month end A/P accounts against general ledger for discrepancies and prepared and entered journal entry adjustments in system.