Jacquelyn Cooper Email & Phone Number

Mclean, Va, Us

Review and analyze provisioning and deprovisioning of user accounts based on approved access requests and role-based access controls (RBAC).Microsoft Active Directory infrastructure as well as various systems, including incident, change and problem managementPlan, analysis, design, implementation, and maintenance of all layers of IAM applications, including Authorization/Authentication and Account Creation/Management/ProvisioningProvides overall technical support for the implementation and administration of the Identity and Access Management (IAM) and Privileged Account Management (PAM) processes and systems Experience with RBAC and security-based entitlements modelsCreated, modified, and populated additional fields within Microsoft Active Directory, VPN and other systems as neededAssist stakeholders in understanding IAM capabilities and functionsUtilized Okta, Azure AD, Oracle, Citrix, CyberArk, Linux, Unix, SailPoint Identity IQ, SailPoint Identity Now and PythonDriving and deploying modern access management options, such as SSO, federated identities, MFA and privileged account management.Ensure clear, concise and effective communication of material (Leadership).Resolve end-user tickets request through Service Now and adhere to established SLA’sEngage in weekly conference calls with stakeholders for the purpose of process improvement, auditing planning, validate, and supported the internal audit team during PCI-DSS audit processExpert verbal and written communication skillsDisplay analytical and problem-solving mindsetAbility to work independently and in a team environmentClient-focused attitude and ability to be a customer advocateMaintain confidential information and demonstrates discretion and diplomacy

中央区, 東京都, Jp

Direct onboarding and off boarding of all users by Provisioning/De-provisioning access using AS400.Lead and provided operational support and act as a technical resource for the Active Directory and LDAP infrastructure as well as various systems, including incident, change and problem managementAssisting end-user with password reset, modifying existing access and deleting accessExecute and track security process related activities including User ID managementConsistently met deadlines and requirements for all production work ordersExperience with RBAC and security-based entitlements modelsknowledge of ITIL framework and applicable experience using it to enhance IT service management.Created, modified, and populated additional fields within Active Directory, VPN and other systems as neededDriving and deploying modern access management options, such as SSO, federated identities, MFA and privileged account management.Resolve end-user tickets request through Service Now and adhere to established SLA’sEngage in weekly conference calls with stakeholders for the purpose of process improvement, auditing planning, validate, and supported the internal audit team during PCI-DSS audit processInterface with team members and partners of various levels across the organization to ensure that business requirement are met without compromising security, sharing information, supporting colleagues, updating existing knowledge base, creating new knowledge documentation with integrity and accuracy.Maintained confidential information and demonstrates discretion and diplomacyWork outside core business hours when required (on-call support).

Frisco, Texas, Us

Screening uninsured patients/community residents and identifying applicable entitlement programs and assisting applicants with the enrollment processes.Represent patients to the corresponding entitlement agencies, serve as patient advocate on insurance related matters, maintain tracking and follow-up systems.Prepare, verify, corrects and submit electronic insurance claim•Set invoices up for payment, prepare and process electronic transfers and paymentsReconcile accounts payable transactions, prepare analysis of accountsMonitor accounts to ensure payments are up to dateResearch and resolve payment discrepancies and issues, prepare and perform check runsCorrespond with vendors and respond to inquiriesReview and generate AR aging to ensure compliance using Epic software.Maintain accounts receivable customer files and recordsFollow up on, collect and allocate paymentsInvestigate and resolve customer queriesProcess adjustmentsCommunicate with customers via phone, email, mail Produce monthly reports and assist with month-end closingCollect data and prepare monthly metricsMedicare, medicaid, commercial, secondary insurance, private pay and third party billing.

Supervises and provides direction to non-clinical staff and attend weekly meetingEnsuring continuous coverage in all areas and monitored workflowEnsuring appropriate orientation for all new staffProperly screens, interviews, and make appropriate hiring decisionOnboarding new hire, personnel status/salary forms, benefits related materials and process per agency policies and proceduresEnsuring accurate and timely payroll and billing process and reimbursement request Review all payroll sheets and reimbursement requestAssures timely submission/transmission of payroll informationInitiates Payroll Exception Request/Adjustments as neededMaintain current knowledge of, and causes compliance with all federal, state and local regulationsAssist Area Director/Administrator in maintaining required information for audits and licensure reviews including keeping policy and procedure books and personnel records up to dateProvides reports as requested related to billing such as census reports, absent data reports, revenue statistics, visit counts, and patient calendarsProvides monthly, quarterly, and annual reports to the corporate billing department as requiredSupervises, evaluate, and analyzes overall operations of medical records, data entry, and claims review by reviewing patient charts for compliance/accuracy with telephone orders/POC’s frequencies and checking patient and staff informationPromoted and demonstrated excellent patient service•Responsible for managing AR/AP, process refunds, write offs adjustments and vendor paymentsResponsible for maintenance and/or make service calls for all office equipment and building maintenanceResponsible for reconciliation of petty cash for branchMaintain security and confidentiality with regards to patient and staff informationContacts/communicates with IT Dept. regarding system problems, repairs, and troubleshooting as needed

Us

Responsible for timely submission of billing which include completion of the billing auditsResponsible for preparations, review, and/or approval of A/P for submission to corporatePerforms audits on patient’s accounts to ensure accuracy and timely paymentsResponsible for pulling weekly/monthly reports or at intervals as requestedReviews bills, invoices and travel reimbursementsSchedules and assign field staff to cases in a timely mannerAssist in coordination services provided to clientsFunction as Liaison between Human Resource Dept. and new employeesResponsible for new onboarding paperwork being completedResponsible for accurate and timely processing of all employees timesheets and productivity recordsEstablish and maintains compliance of personnel files for survey and auditsResponsible for orientation of new office staffResponsible for procuring and maintaining all leasesEnsuring all office equipment is properly maintained and functioningOrder and maintain office suppliesFollow all privacy policies and maintain the confidentiality of protected healthcare information

Supervises and provides direction to non-clinical administrative staffEnsuring continuous coverage in all administrative areasData Entry including 485, 487, Admissions and OasisScheduling field staff to cases in a timely mannerAccepts/process all referrals by phone or fax and maintained necessary logsProvided effective communication to patients, staff, other health care professionals, and referrals sourcesAssist with billing, pulled reports, and record keepingReview and screen applicants and conducted initial interviewsImplemented and assist in training program for new employees utilizing the orientation check list and onboarding Ordered all office supplies Responsible for all office equipmentCompliant with federal and state regulationsMedicare, Medicaid, Insurance verification and authorizations

Dallas, Texas, Us

•Worked independently to bill and collect for Medicare accounts•Worked to keep A/R clean, doing correction and submission of problem claims•Submission of raps and finals for payment•Emailed and telephone communication with other branch offices on problem solving of claims•Telephone and website inquiries regarding claim status•Proficient in Mckesson computer system

•Supervises and provides direction to non-clinical administrative staff•Ensuring continuous coverage in all administrative areas•Data Entry including 485, 487, Admissions and Oasis•Scheduling field staff to cases in a timely manner•Accepts/process all referrals by phone or fax and maintained necessary logs•Provided effective communication to patients, staff, other health care professionals, and referrals sources•Assist with billing, pulled reports, and record keeping•Mailed and tracked all Physician Orders and 485•Implemented and assist in training program for new employees utilizing the orientation check list and onboarding•Audit HR files•Ordered all office supplies •Responsible for all office equipment•Compliant with federal and state regulations•Medicare, Medicaid, Insurance verification and authorizations

•Supervises and provides direction to non-clinical administrative staff•Ensuring continuous coverage in all administrative areas•Data Entry including 485, 487, Admissions and Oasis•Responsible for accurate count of all nurses and aides notes for payroll•Mailed and tracked all Physician Orders and 485•Daily Chart auditing•Scheduling field staff to cases in a timely manner•Accepts/process all referrals by phone or fax and maintained necessary logs•Provided effective communication to patients, staff, other health care professionals, and referrals sources•Assist with billing, pulled reports, and record keeping•Review and screen applicants and conducted initial interviews•Implemented and assist in training program for new employees utilizing the orientation check list•Ordered all office supplies •Responsible for all office equipment•Compliant with federal and state regulations•Medicare, Medicaid, Insurance verification and authorizations

•Responsible for timely submission of billing which include completion of the billing audits•Performs audits on patient’s accounts to ensure accuracy and timely payments•Responsible for pulling weekly/monthly reports or at intervals as requested•Reviews bills, invoices and travel reimbursements•Schedules and assign field staff to cases in a timely manner•Assist in coordination services provided to clients•Responsible for new hire paperwork being completed•Responsible for accurate and timely processing of all employees time sheets and productivity records•Establish and maintains compliance of personnel files for survey and audits•Responsible for orientation of new office staff•Responsible for procuring and maintaining all leases•Ensuring all office equipment is properly maintained and functioning•Order and maintain office supplies•Follow all privacy policies and maintain the confidentiality of protected healthcare information

Certificate, Introduction To Human Resource Management

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