Jacqui Howard Email & Phone Number

San Antonio, Texas, United States

Austin, Texas, United States

- Provided support to all departments by resolving issues between customers and team members, addressing concerns about defective products, and facilitating restocking by organizing returns and misplaced products cultivating an organized work environment.- Facilitated training among new guest service team members, maintaining open communication between team members and leadership on Target's expectations for returns and drive-ups.- Coached 6 team members in cash office procedures, improving the validity and reliability of the cash office and the store's finances.- Exhibited exemplary customer service, cultivating a calm, enjoyable experience for guests.- Practiced multitasking in a fast-paced environment, exceeding in maintaining the expected metrics of Guest Services.- Managed the onsite cash office, improving the accuracy of the store's finances during quarter four.

Austin, Texas, United States

- Cultivated communication between the project and participants daily as a team lead on the DailyCalls team, increasing participant awareness of Project Seed’s expectations.- Produced a variety of training and administrative documents to assist new research assistants and streamline the DailyCalls team data entry tasks, resulting in an increase of positive RA/participant interactions.- Trained RA’s new to the DailyCalls department for various data entry shifts, cultivating well-round RA’s confidence in completing tasks with high attention to detail.- Coordinated scheduling for 300+ research assistants by managing availability polls, reducing scheduling errors, and facilitating workflow between departments.

Austin, Texas, United States

- Tutored over 171 students in entry-level statistics and biology, increasing confidence, learning comprehension and problem-solving skills in clients.- Developed interpersonal communication skills, creating an open and inclusive environment for learning.- Empowered new tutors by exemplifying SLC tutor standards and guiding discussions in the self-assessment process, resulting in well-rounded trainees.

Bachelor'S Of Science And Arts, Human Development And Family Studies

Minor, Health Communication