Operations Manager
Current• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care • Hire, develop, manage and retain the office staff • Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability • Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance • Additional tasks as required • Preferred Qualifications • Minimum of one year of managing a team of direct reports • Experience in sales or sales management a plus • High school diploma or equivalent; college degree is preferred • A people centric leader who motivates and inspires others • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds • Demonstrate analytical thinking; place a premium on leveraging data
