Worked autonomously on a high volume of site acquisition packages and performed due diligence to determine whether they met company's parameters for financing; documents included leases, Terms of Agreements, vesting deeds, mortgages/deed of trust, corporate/ company ownership documents. Conducted online searches to obtain property information from various outside sources such as SOS and ACRIS. Ordered and reviewed title reports to confirm current ownership, accurate coverage, premiums, property description, tax status and complete chain of title, and cleared conditions to arrive at a final title commitment/proforma. Obtained payoff and applicable costs and fees, prepared accurate settlement statements, edited and/or drafted escrow closing documents, finalized and shipped closing packages for signature, and coordinated closings and funds disbursement. Built and maintained relationships with internal and external parties; title companies, vendors, legal counsel, site development officers, and customers, and effectively communicated status updates, requested, followed up and obtained outstanding items, effectuated expeditious/accurate closings and accomplished smooth flow throughout the transaction. Thoroughly assessed closed acquisition packages for completeness ensuring that all documents are signed, dated, notarized, acknowledged, and confirmed that files are in compliance with company procedures and appropriate state regulatory policies. Provided vital assistance to multiple in-house counsels by documenting and disseminating files status to each attorney, drafting underwriting comments, typing legal descriptions, reviewing/ abstracting title reports, drafting legal documents, which included easement agreements, assignments, NDA, company resolution, trust certificates and ownership transfer documents. Performed additional tasks as assigned.

Promoted to mitigate negative revenue recognition and reporting. Responsibilities included monitoring all closed loans and following up on outstanding packages to ensure timely receipt of all closed loan packages from closing attorneys and title closing agents; ensuring accurate and timely loan booking and cross systems electronic transfer of loan data of closed residential mortgages and home equity lines of credit (HELOCs); managing and maintaining document and product integrity by meticulous review of all closed loan documents such as commitment letters, mortgages, notes, organizational documents, settlement statements, final title commitment and any and all other product specific documents; confirming accurate and complete loan data transfer between origination and servicing systems and timely loan set-up for payment statement generation; attaching the correct ARM parameters, monitoring daily Management Information System (MIS) reports to identify and remedy any inconsistencies.Developed and maintained lasting confidential relationships with internal and external customers to reduce company's exposure to clients' dissatisfaction, which included responding promptly and resolving clients’ escalated complaints and concerns; accomplishing departmental goal to reduce response time 50% by evaluating customer survey results and implementing policies necessary to resolving client concerns; examining and revising company policies and procedures and monitoring for uniform implementation across departments; educated staff about any new policies, procedures and regulations.Mitigated incorrect regulatory reporting by conducting quarterly departmental self-tests to monitor document, policy, and product offers' consistency and compliance with company and regulatory policies and liaised with internal and external regulatory control bodies to identify and correct any policy or regulatory violations.