Jacquelyn Mcmanus Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

As a Customer Success Manager, I am responsible for ensuring that our clients maximize the value of our third party cyber risk management solution. My key responsibilities include:-Customer Onboarding & training : Leading the onboarding process for new clients, ensuring a smooth transition and quick adoption of the platform.-Strategic Guidance: Offering tailored advice and best practices to help clients optimize their third-party security processes and enhance their overall security posture.-Business Reviews: Conducting regular business reviews with clients to reflect on their progress, address any challenges, and plan future strategies to ensure ongoing success and alignment with their security goals.-Relationship Management: Building and maintaining strong, long-term relationships with clients, acting as their trusted advisor and primary point of contact.-Issue Resolution: Collaborating with the support and product teams to address any client concerns or technical issues promptly, ensuring high levels of customer satisfaction.-Product Feedback: Gathering and analyzing client feedback to provide actionable insights to our product team, contributing to the continuous improvement of our solutions.

New York, New York, United States

AdRoll is an e-commerce marketing platform that gives growing D2C brands the power to connect with customers wherever they are. Our machine learning engine uses established data on 70% of the world's online shoppers to predict behavior, ad engagement, and store performance better than anyone.AdRoll is a division of NextRoll Inc. and is headquartered in San Francisco, with offices in Dublin, New York City, Salt Lake City, and Sydney.

San Diego County, California, United States

San Diego, California

Classy is a social enterprise that creates world-class online fundraising tools for nonprofits, modernizing the giving experience to accelerate social impact around the world. Since 2011, fundraising on the Classy platform has doubled each year—resulting in thousands of nonprofits collectively raising over a billion dollars. Based in San Diego, CA, Classy is trusted by organizations of all sizes, from the fastest-growing nonprofits like Team Rubicon and The Trevor Project, to some of the world’s largest social organizations, such as Acumen Fund, Robin Hood Foundation, and Shriners Hospital for Children. Classy also hosts the annual Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. Backed by prominent technology investors, including JMI Equity, Mithril, Salesforce Ventures, Norwest Venture Partners, and Bullpen Capital, Classy has raised $183.5 million to-date in growth capital. For more information, visit www.classy.org or follow Classy on Twitter @Classy.

San Diego

La Jolla

Boulder, Colorado, United States

Greater Denver Area

Bachelors, Sociology

Activities and Societies: Member of Gamma Phi Beta Deans List 2014

Sociology

Study Abroad Program