• Write copy for websites, blogs, and various marketing and promotional materials• Copyediting and proofreading of theses, resumes, professional documents, marketing materials• Create copy in the following fields: technology innovation, education, higher education, science, brain-related research

• Planned and coordinated training activities for the Child Abuse Intervention Project (CAIP), Niagara County’s multidisciplinary child abuse team, including workshops, conferences, CAIP training days, and human trafficking education• Planned and coordinated professional training and community education activities for the Center and CAIP, including scheduling, developing handouts and • Participated in community coalitions, including Family Violence Intervention Project and Child Fatality Review Team prevention committee• In conjunction with the Public Relations department, developed brochures, flyers, press releases and other materials for events and prevention/outreach efforts • Developed and maintained databases for potential attendees and/or sponsors for training events• Conducted outreach to local organizations to sponsor education programs on child abuse issues and the Child Advocacy Center• Developed and implemented community awareness activities regarding child abuse and the Child Advocacy Center • In conjunction with the Child Fatality Review Team coordinator, developed and implemented campaigns regarding child safety and fatality prevention• Coordinated the development of and maintenance of the Child Advocacy Center website, Facebook page, and other social media presence• Developed and published a Child Advocacy Center newsletter for team members, local professionals and others• Represented the Child Advocacy Center of Niagara in community settings and to community organizations• Assisted in donor development and recognition activities• Completed training to facilitate prevention activities, and markets and implements prevention programming• Participated in activities to promote professional development through seminars, workshops, journals and other professional development activities

• Created and delivered personalized learning content to students• Negotiated course materials and resource contracts with new and existing vendors• Acquired legal permissions from vendors for utilizing external content in FLVS courses• Coordinated vendor demonstrations, product sharing and analysis with the Curriculum and Instructional teams• Collaborated with stakeholders for the planning, implementing and evaluating of course materials and resources• Secured licenses and audited client use of licensed material• Issued and managed electronic access to online course resources• Coordinated technical integration of resources with FLVS content and systems by working with vendors and Instructional Design team

• Partnered with marketing managers, recruitment directors, and managing directors to properly allocate marketing funds• Developed best practices for marketing and recruitment to ensure Embanet-Compass core foundations - Ownership, Performance, Innovation, and Solutions• Recruited highly-qualified students to master’s level academic programs at a rate of 130-200% over goal• Conducted student interviews of prospective students (both domestic and international)• Participated in multiple national conferences and other recruitment events to meet, educate, and recruit potential candidates

• Provided guidance and assistance to students in making informed decisions about academic program• Ensured timely turnaround of services, meeting established service level agreements, unit benchmarks, customer service standards, and key performance indicators, while adhering to daily productivity metrics to ensure optimal performance• Created support materials and training to efficiently, accurately, and courteously to respond to, document, and facilitate the successful transfer of prospective students• Oversaw data entry into the Salesforce CRM system performed routine audits the system to confirm that data is correct• Used Salesforce and other relevant systems, conducts data analysis and provides routine updates, reports, presentations, and other documentation related to the funnel management of prospective students• Represented the division on University committees and programs