Jacquelyn Yanik Email & Phone Number

Chapel Hill, North Carolina, United States

Raleigh-Durham-Chapel Hill Area

Durham, North Carolina, United States

Management Engineer serving as an internal consultant to the Revenue Cycle across Duke Health System. Key functions include developing and managing Continuous Process Improvement curriculum, project management, using data to provide insights and labor management. • Managed continuous improvement project to streamline collections workflow resulting in charge lag reduction of 1-3 days affecting $415M annually and reducing outsourcing by 40%• Created Patient Digital Engagement Dashboard used to provide insights about electronic check-in metrics and the correlations between the electronic check-in process and other self-service products• Leads advanced productivity analyses and labor standard calculations for 380 clinics to determine labor requirements for over 1000 FTEs and support annual budgeting

Quality System Lean Coach who developed strategic plan and implemented Lean Daily Management System through tiered huddles across 118 hospital departments resulting in a clear avenue for employees to identify and solve problems to root.

Durham, Nc

Program Manager that led project plans for Centers for Medicare and Medicaid Services regulations to meet program requirements and achieved successful attestation for all hospitals in health system.• Overall program savings: o $1.84M Medicare incentive payments – 2016 o $6.94M Medicare penalties avoided – 2016 - 2019 • Led Six Sigma Green Belt project to update patient education materials and standardize processes, reducing returns to the Emergency Department after Ureteroscopy surgery by 38%• Utilized electronic health record technology to assign provider point of contact for every inpatient to optimize relay of critical results and establish a connection between provider and care team

Whitsett, Nc

Manufacturing Engineer tasked with managing vendor relationships, insourcing/outsourcing products to best utilize equipment and updating layout to improve flow and operator efficiency.

Winston-Salem

Engineer that created schematic designs for the plumbing, mechanical ( HVAC) and electrical systems of historic building adaptive re-use and new construction multi-family housing projects

Fort Wayne, In

Industrial Engineer overseeing people and product flow and responsible for identifying and improving department inefficiencies.• Accommodated increased production demands by restructuring material flow and improving department layout to incorporate two additional machines• Restructured operator duties to align with machine flow allowing for operator to machine ratio to be improved by 200%