Jacquelyn Baldwin Email & Phone Number

Mountain View, Ca, Us

Mountain View, Ca, Us

Responsible for developing the master and transactional data governance model for the Google's Data Center Hardware Quality and Reliability organization. ▪ Define data governance strategy to enable proactive and predictive analytics to identify problem areas/failures in products or components within the data center fleet▪ Identify existing inefficiencies and enhance data structures spanning product testing, repairs, and deployment workflows at partners and data centers ▪Develop user friendly highly configurable business intelligence tools for an expansive user base including: executive leadership, product development, test engineering, and operations teams▪ Monitor data policy and associated process compliance via data validation rules to ensure data quality target compliance and ISO/security compliance ▪Develop data governance training for 1000+ internal stakeholders, external partners (suppliers and CMs) and data center technicians to enable master data integrity, reporting tools, and maintenance compliance.

Mountain View, Ca, Us

▪ Stood up data governance program within the Supplier Management organization and executed functional data analysis on Global Commodity Management’s critical master data elements and system/tools touch points▪ Integrated hundreds of automated business rules across supply chain data records to enable master data clean-up initiative for RFQ tool implementation and new Material Resource Planning system; automated rules led to reduction of 10,000 data errors over 1 year▪ Creation of policy, process, and training material (R&Rs) to enable internal cross functional groups and external partners to reach and maintain data integrity for new tool enablement (Product Area demand forecasting and RFQ)▪ Implement visibility to 200k+ part’s risk factors via introduction of new product lifecycle and part risk rating criteria, signaling engineering second sourcing requirement of 500+ parts in new design

Mountain View, Ca, Us

GTLM (Googler Technology Lifecycle Management)▪ Prioritize and promptly respond to Google vendor and supplier escalations related to: meeting userdemand with varying supply, unforeseen hardware issues, and asset lifecycle management▪ Introduce formalized and improved Google processes for hardware EOL (including retirement andrecycling), vendor to Google escalations; requiring new SLA negotiation with vendors▪ Manage master data cleanup for inventory and fulfillment ERP implementation;influence final datadesign, enable standard reporting process, and train stakeholders▪ Develop end-to-end test cases and execute from business, vendor, and user perspective; manageprocess documentation development and identify gaps in the testing environment vs. business process

Austin, Texas, Us

Program Management Group within Global Supplier Management (Procurement & Operations Strategy)• Process multi-million dollar supplier claims through to PO and prepare for executive approvals• Initiated quarterly metric reviews with directors on the claims process; based on findings, introduced policy enforcing spend minimums resulting in a 10% quarterly cost savings • Audit high spend and critical supplier’s performance scores and participate in reporting process • Educate global suppliers and internal stakeholders on supplier scorecard and claims best practices • Developed low cost supplier recognition program by leveraging supplier scorecard metrics, social media channels, and internal communications; program has yielded improved supplier performance • Internal process auditor on Oracle supply chain’s supplier performance and cost savings programs to increase efficiency and drive down costChange Management and Testing Lead for Operations ERP transition to Cloud• Serve as head of change management in transition to cloud based systems by developing transition plans with stakeholders focusing on: change impact assessments, new tools & process trainings (business and suppliers), implementation risk analyses, and resource & efficiency implications • Owner of internal business and supplier milestone tracking, communications, testing progress tracking, and cross functional implementation initiatives between functional tracks • Tested and successfully transitioned indirect spend purchasing to cloud procurement system; trained internal and external users on new environment navigation and resulting policy changes

• Constructed a social media competitive analysis detailing competitor’s content, following, and overall strategy; based on findings, assembled recommendations and presented findings to executives • Launched and managed Google AdWords Campaigns simultaneously for increased visibility (SEO) on newly released infographics, whitepapers, and press mentions with a $200/day budget• Worked closely with a creative agency to develop an innovative portfolio of promotional items fit for client meetings and events; generated a cost savings of $5,000 through negotiations with suppliers

Stockholm, Stockholm County, Se

• Initiated 4 strategic partnerships with local businesses, driving awareness and engagement for Spotify while also utilizing hundreds of social media blasts through varying outlets to attract subscribers • Established rapport with Cal Poly student government to sponsor the annual Spring concert under the Spotify brand; attracting over 7,000 target customers

Bachelor’S Degree, Major: Business Administration - Finance. Minor: Economics.

Executive Mba Coursework