Jacquelyn Garcia Email & Phone Number

Waterford Blue Lagoon-Miami

•Assisted Management Team as needed.•Attended to all calls. Monitor service requests into automated system (Angus)and Routed to the Engineer.•Followed up with tenants to ensure tenant satisfaction.•Provided administrative support performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.•Responsible for all up-dates to the building Directory.•Assisted with: Operating practices such as record keeping systems, forms control, office layout, personnel requirements, creating new systems or revising established procedures. •Exercised administrative judgment and assume responsibility for decisions, consequences, and results having an impact on people, cost, and/or quality of service within the functional area. •Maintained Certificate of Insurance Log and submit on a timely manner as well upload into Sharepoint. •Order supplies: signage, support systems, office supplies. Maintain Office in an orderly manner•Prepared/maintained tenant handbooks, Keywatcher System, vendor billing logs, HVAC requests. •Monthly Miscellaneous Billing for all buildings.•Prepared OFAC forms for Vendors and send to Corporate office.•Updated Tenant contact information & Evacuation forms

Coconut Grove, Fl

•Responsible for providing support to a team of 11 professionals•Provided direct support to the Managing Partner •Weekly invoicing and collection correspondence for several portfolios (over 600 clients)•Prepared weekly and monthly reports to the Managing Partner •Coordinated and catered department events and meetings•Recorded and distributed meeting minutes•Set-up new client files in database and electronically organized documents•Prepared engagement letters for new clients as well as new engagements with existing clients•Software used: Outlook, PowerPoint, Adobe, Excel, Word, Prosystems, QuickBooks

Miami,

•Efficiently manage events with little instruction on day-to-day work and general instructions on new assignments.•Worked independently on projects, travel to tradeshows and manage the set up, operation, and breakdown of the tradeshow booth, and coordinate and supervise show staff.•Utilized computerized accounting software (MAS90) to perform duties and responsibilities.•Generated accounting statement and reports, cash receipts, coding and posting of receipts.•Accounts receivable write-offs and payment reversals, developed automated spreadsheets.•Liaison to A/P vendors; respond to payment inquiries, followed up on payment or billing discrepancies.

•Responsible for providing administrative and project support to the VP & GM for the Consumer & Commercial Marketing Team.•Managed the Chief Executive's calendar, travel schedule and correspondence requiring independent judgment in determining priorities.•Performed administrative responsibilities on behalf of the executive including forms completion, monitoring administrative processes, system updates, acts as a delegate to perform some HR tasks, etc.•Prepared reports, proposals, meeting minutes, correspondence, and graphics for presentation and distribution. •Coordinated meetings and special events (such as off-site meetings, and major account/customer visits) on behalf of the Executive. •Maintained budget and relationship with contact vendors.•Developed and published metrics on newsletter usage to provide valuable feedback to content •Maintained product inventory on site and with offsite vendor.

Miami, Fl

•Prepare reports and presentations for the departments product managers. Maintain department calendars, coordinate events and manage off-site meetings. Perform general office duties as required.•Implemented a 4-day advertising off-site meeting for 100 people from Latin America.•Maintained billing, invoices, and purchase orders on database.•Handle high volume and high level phone calls. •Organized and maintained files, schedules & records expenses for the department.•Coordinate billing effort between Project Managers and Accounting.

Real Estate License, Real Estate

Education record