Jacquelyn Harper Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

• Provided administrative support to the President and SVP of HR and Administration by organizing meeting, conference calls and Zoom meetings; created PowerPoint presentations, correspondence, developed contracts, processed lease renewal and leader registrations; managed the attorney agent registrations process; handled special projects as directed by the executive leadership.• Assisted in on-boarding new hire; conducted new hire orientations; audited and maintained employee files and confidential documents; maintained company directories, distributed communication notices; manage employee training and employee activities as well as serve as point of contact for employees throughout the life of their employment.• Developed and oversaw the process of distribution and the signing of over 800 attorney agents for new parent company as of 2022, Stewart Title Agency.• Planned and implemented 2 Continuing Legal Education (CLE) webinars and 6 off-site breakfast CLE seminars while ensuring the MCLE (Mandatory Continuing Legal Education) reporting requirements are met.• Implemented 8 mandatory company-wide customer service training sessions.

Chicago, Il, Us

• Delivered excellent executive-level assistance to the Corporate SVP Purchasing and SVP Global Head of Construction for 20 premier brands for 900+ hotels in over 65 countries across 6 continents. • Executed tasks as department manager for both the Procurement and Global Construction. departments by assisted with the on-boarding/off-boarding of department 30+ staff members, managed team relations, facilitated communications to staff and collaborated with other department throughout the organization.• Managed project closeout process by communicating with vendors, collecting documents, tracking responses, organizing, storing and disseminating closeout documentation to appropriate parties for over 1,000 purchases.• Coordinated complex travel arrangements, managed detailed executive calendars and maintaining daily schedules with a high attention to detail; planned onsite and offsite meeting and department events monthly.• Collaborated with annual companywide Super Bowl party managing registrations, guest lists, menus, vendors, transportation, hospitality, and itineraries ultimately improving vendor relations. • Developed and updated company reports, designed PowerPoint presentations for leadership meetings, organizational charts/contracts.• Prepared and processed business expenses; processed detailed expense reports; managed all office supply ordering and purchases ultimately saving the department in expense costs annually. • Served as a member of the Finance Purpose Committee for almost two years to help improve the work environment and experiences for the finance staff.

Chicago, Il, Us

Delivered daily executive-level support to CEO, COO, VP of Sales and Marketing, and Managing Director of Business Development as well as provided office management support the main office and branch offices.• Coordinated executive calendars, travel arrangements, executive and department meetings, and monthly board meeting for the Chicago Coalition for the Homeless. • Handled all employee communication and blogs by preparing weekly newsletter, sending important notices, and posting information on company website.• Organized employee events, Town Hall meetings, holiday party, Secret Santa event for underprivileged schools, company-wide cleanup week and office renovations.• Developed proposals, contracts and correspondence. Produced surveys and developed results report for clients. Created detailed reports and PowerPoint presentations, drafted and disseminated agendas and minutes for Coalition for the Homeless board members.• Saved approximately $40K+ by researching and comparing prices, negotiating with vendors on new lease of equipment and office services.• Coordinated the move of satellite offices, designed office space with external contractors, purchased and repaired office equipment, replenish supplies, managed renovations of corporate office. • Established new file system and implemented new tracking guidelines for offsite storage, directed the process of scanning, digitizing and cataloging of closed patient files.

Chicago, Illinois, Us

• Provided dedicated administrative support to Chief Practice Operations Officer and Chief Ambulatory Operations Officer for medical group with 95 offices on a contracted basis through Addison Group for One of the largest healthcare systems in the Chicago metropolitan area representing 17 medical specialties.• Maintained heavy calendars by canceling, adjusting, and arranging meetings to alleviate time issues.• Collaborated with all offices throughout the Chicago land area to arrange complex meetings.• Organized up to 20 offsite weekly and monthly committee and board meetings; prepared. agendas, distributed notices, and coordinated with other administrative staff to sync all executive’s calendars.• Created PowerPoint presentations, letters, and reports, prepared expense reports.

Chicago, Illinois, Us

Contracted by Northwestern Medicine, Chicago, IL• Supported VP Business Operations, CFO, and Director of Business Development/Physician Affairs.• Maintained heavy calendars by canceling, adjusting, and arranging meetings to alleviate time issues.• Collaborated with multiple offices, catering and conference center to arrange executive, committee, board, and employee meetings.• Maintained leadership and organizational charts; processed expense reports. • Oversaw collection and printing of monthly reports for review.• Coordinated communication and served as point of contact for the all-staff meeting and annual picnic.

Chicago, Illinois, Us

Contracted by ANDERSON TAX, LLC, (formerly known as WTAS, LLC) • Assisted Regional Managing Director and Director of HR/Operations for A tax firm headquartered in San Francisco, California, United States that provides tax, valuation, financial advisory and consulting services to individuals and corporate client.• Tasked included: maintaining busy calendars, scheduling internal and external meetings, and resolving calendar conflicts; arranging travel plans, recording billable time, generating expenses reports, and processing invoices.• Coordinated college hiring events several times a year; arranged schedule, travel, hotel, reimbursement, and individualized agendas and itineraries.

Chicago, Illinois, Us

Contracted by CME Group• Served as point of contact for employee questions, concerns, and benefits issues resolution for 2,000+ employees• Coordinated annual open enrollment and rollout of the new wellness program for 2,200 participants• Planned three employee benefits fairs nationwide; organized weeklong open enrollment in Chicago, and two 1-day open enrollment sessions in the New York area• Update and maintained PeopleSoft System and scanned benefit files into online filing system• Conducted audit of 2,000+ employees to verify dependent eligibility; send out notifications, developed timeline, verified documents, and canceled coverage when warranted, saving company money and ensuring legal compliance• Processed all benefit invoices and reconciled membership error reports• Coordinated workers’ compensation claims

• Performed administrative support to Hilton Rosemont, Kimco Real Estate & Westwood College on contract basis for a company that connects employers & job seekers to staff positions in finance, law, technology - administrative assistants and office clerks• Served as Sales Assistant at Hilton Rosemont; performed data entry on sales of blocked rooms and catering needs, screened and routed calls for sales associates• Served as Librarian at Westwood College; assisted students with use of equipment; retrieved books and materials for students and checked in/checked out books

Global, Us

• Delivered onsite benefits coordination for Chicago client with 3K+ employees working at broker in risk management, insurance, and employee benefits• Implemented rollout to ensure smooth transition to new health and dental plans through a new vendor; communicated directly to transmit and receive files, test system, and organize open enrollment• Coordinated annual open enrollment by assisting in drafting communications, conducting training, speaking with employees about how to enroll, and ensuring accurate and timely transmittal• Oversaw on-boarding process for approximately 30 employees each week to ensure compliance• Acted as liaison between employees and insurance carrier to provide excellent customer service• Enrolled, updated, and maintained information in Peopleclick and StaffTrack HRIS systems, including benefits enrollment, termination, COBRA, and insurance carriers’ websites• Imported, exported, and audited employee benefit files to carriers’ websites• Created and documented processes to ensure data accuracy and completeness and updated HR files

Chicago, Il, Us

Administered health and welfare benefits and oversaw benefits enrollment for all AMA employees, retirees and COBRA participants nationwide. Coordinated annual open enrollment even, communicated plan changes, and conducted new hire benefits orientation. Served as a liaison between employees and insurance carriers to solved membership problems and claims issues. Oversaw the management of the COBRA process with outsourced vendor. Generated reports, process bills and worked with providers to update status and reconciled discrepancies.

Provided secretarial support to 3 Vice Presidents. Maintained extensive property file and updated property lists, coordinated meetings and arranged travel plans. In addition this position was responsible for generating reports from PREMIS, assist in the cration of the Legal Matters memos and Strategic Plans Reports.