Account Managers are responsible for establishing an excellent working relationship with assigned clients or client representatives, serve as a client advocate ensuring quality and delivery of PAX Technology services.• Support new and existing accounts via phone and email by providing ongoing consultation and direction to ensure success of PAX Technology solutions and products.• Monitor customer engagement and account performance and prioritize outreach to retain business.• Train customers on products, tools, and resources, and continuously educate them on new updates and enhancements.• Handling incoming requests and participating in strategic conversations to foster customer growth and retention.• Bring a key understanding of our product offerings as well as understand our client’s business challenges.• Provide insight to customers, sales representatives, and assist in identifying upsell opportunities.

- KPI reporting (Key Production Indicators) - Labor auditing - Production efficiency & budget comparison- FAMOUS (Agricultural Inventory System) support - Traceability - Training- Purchasing/Processing all Operational POs- Packaging material - managing inventory, forecasting needs and detailed scheduling to maintain the best prices possible.