Jacquelynn A. Email & Phone Number

Mebane, North Carolina

Burlington, Nc

Burlington, Nc

Burlington, North Carolina

All Basic Office Secretarial DutiesFulfilling multiple job rolls depending on situationsHaving to conduct multiple party calls to create claimsProduct knowledge for Automotive, Residential and Commercial OperationsOrganizing and creating process documentation for Front End responsibilitiesWorking with individuals and insurance companies to set up Auto Claims (Lynx Services, Safelight, etc.)Setting up appointments for automotive glass repair and/or replacement along with ordering all products for the jobResponsible for checking on the completeness of order status and product deliveries for all appointments for the next dayAbility to problem solve for issues out side of market products scopeKnowledge of GTS ( GlassPac LX) & GTS Accounting SoftwareResponsible for following up on all current and outstanding insurance claimsIntake and distribute incoming jobs to residential & commercial teamsWork directly with all levels of ManagementResponsible for calling and collecting on all Pass Due accountsWorking within accounting software built into GTS and inputting all Invoices Paper and ElectronicProcessing all documentation to create month and year end reports for the companyClose out all outstanding transactions for basic system maintenance for the companyInput all daily deposits into Accounting softwareCreating bank deposits for the companyBalancing Cash Register each morningMaintaining current Age Trial Balance to show accurate reportsHelp with any and all basic Technical Issues ( Hardware and software)

Worked with customers to quickly suggest correct products and effectively answer any questions Efficiently and systematically restocked sold products for current or next business dayAccurately charged customers per shelf pricesAssisted management in training new hiresOverseeing all cashiers and sales/return transactionsAssist all cashiers with customer and product issuesTaking all incoming calls and directing calls to their destinationsResponsible of doing daily deposits and running all sale reports for current and next business day

Education record

Diploma, Fine Arts