Jacquelynn H. Email & Phone Number

-- Led quarterly data processing, analysis, and quality control of Medicaid and CHIP claims data across 17 states. Documented program changes and resolved issues related to sampling, review, and error rate calculation.-- Served as the primary point of contact for states, addressing claims and error rate concerns. Collaborated with internal teams and state agencies to enhance PERM framework alignment.-- Actively contributed to internal discussions on improving PERM CAP review processes. Delivered detailed error analysis reports, proposed state-level interventions, and presented findings to stakeholders.-- Applied public health expertise to conduct research on diverse health needs. Synthesized literature reviews and presented findings to stakeholders, contributing to evidence-based health promotion strategies.Key Skill:Data Analysis | Quality Control | Medicaid/CHIP Knowledge | State Government Relations | PERM Framework Expertise | Process Improvement | Stakeholder Communication | Public Health Research

United States

-- Developed and managed vendor relationships, streamlined expense processing, and ensured compliance using Oracle/Concur systems.-- Led compliance audits that significantly improved discount invoice submission rates. Created user documentation to enhance efficiency.-- Presented monthly and quarterly reports to management, providing data-driven insights and actionable recommendations to achieve cost-saving goals.Key Skills:Vendor Management | Compliance Auditing | Process Improvement | Technical Documentation | Data Analysis and Reporting | Oracle/Concur Expertise | Cost Savings Initiatives

Minnetonka, Minnesota, United States

-- Created graphs to analyze projected and sold claims data to inform business renewal decisions.-- Used StepWise modeling to assess and mitigate potential losses related to COVID-19 assumptions.-- Utilized Salesforce to access and manage group member information for rate guarantee reports and renewal templates.-- Audited business reports and renewal templates by comparing historical and current Medicare data to ensure accuracy.Key Skills:Data Analysis & Visualization | Risk Mitigation | Data Management | Auditing & Quality Control |Medicare Knowledge | Problem Solving | Attention to Detail

Oakland, California, United States

-- Partnered with IT Applications and Delivery teams to successfully launch an organization-wide metrics dashboard, fostering cross-functional collaboration.-- Utilized Agile and Lean principles to address challenges, streamline workflows, and promote a culture of continuous improvement.-- Enhanced vendor management processes by maintaining accurate information in ServiceNow, facilitating effective communication and issue resolution.Key Skills:Cross-Functional Collaboration | Project Management | Agile/Lean Methodologies | Process Improvement | Vendor Management | Communication | Problem-Solving

Master Of Public Health - Mph

Bachelor'S Degree, Economics

Education record